Several cellular providers operate on the territory of Belarus, but VELCOM has won great popularity and appreciation.

This company was one of the first to create a normal network base stations covering over 86% of the territory. Today, the company provides its services to over 3 million of its subscribers.

The company managed to develop and implement services aimed at improving VELCOM communication, making it more accessible and comfortable, allowing its subscribers to use their mobile device more efficiently.

Among the services offered by VELCOM, not only the familiar voice communication is popular, but also such services as:

• International roaming calls;
• International dialing;
• Short SMS notifications;
• Current special offers for organizations (legal entities);
• Corporate rates with the provision of conference calls;
• Transfer of fax documents;
• GSM paging and favorite numbers.

Customers can use the existing services, the development of which was carried out in the conditions of using the latest technologies, such as:

Operator assistance

• A developed new menu from VELCOM is presented in the SIM-card;
• Express payment services for depositing funds to the subscriber account using SMS notifications;
• Using wireless Internet access - WAP;
• Round-the-clock provision of information and entertainment services based on SMS and so on.

Mobile operator VELCOM. How to call?

Roaming VELCOM

This type of service, offered by the company, makes it possible to make calls and video calls, even in the conditions of being in the network of foreign operators with which the concluded agreement is valid.

Provider services

To receive a direct answer from the VELCOM operator, it is enough to contact us by phone:

Calls to numbers of other operators

For independent management of services, control over expenses, as well as obtaining information by its number or the introduction of new services (functions), the company offers registration personal account.

Operator services "VELCOM"

Remote service allows you to get answers to your questions in real time.

Call from Russia to VELCOM

+ (Plus) dialing rules on a mobile device

On the mobile phone, while holding down the "0" key, the "+" symbol is displayed. For landline phone the number ☎ "8" (inside the Republic of Belarus) or the digital combination ☎ "810" (outside the Republic of Belarus) is valid.

After dialing "8", the subscriber's number is dialed after a dial tone. To dial the operator code before the two-digit code, press "0".

Mobile operator Velcom Belarus is a reliable company that offers its customers optimal service conditions at a favorable cost. Having studied the existing Velcom tariffs, each subscriber can choose for himself the one that is most consistent with his needs and lifestyle. Tariff plans from Velcom include in their description the most clear and transparent conditions for connection - here you cannot face hidden additional fees or unexpected write-offs of money from the phone's balance.

The “Comfort” tariff offer from Velcom was developed and announced back in 2016. This is due to the constantly growing demand of modern subscribers for unlimited and stable Internet access. The use of social networks, instant messengers and other services installed on the phone is the reason for the rapid disappearance of traffic and the burning of gigabytes.

Velcom's Comfort tariffs is a revised line called Smart, which existed earlier at the provider. The purpose of creating the offer is to maximize the satisfaction of Velcom's customers in Internet traffic, as well as the opportunity to significantly save on voice communications. Calls made within the 3G network are not charged. The main condition is mobile device communication of type 3G must be supported.

The line includes several tariffs, which will be discussed below.

Suitable for those who surf the Internet not too little, but also infrequently, for example, mainly communicates on social networks. One gigabyte of traffic can be used to navigate online maps, play online, and view photos. The "Comfort" tariff from Velcom includes an unlimited amount of communication within the 3G network, 100 minutes for other subscribers and gigabytes of Internet.

A subscriber using "Comfort 2" has access to advanced features, a larger volume of traffic, which means more options for spending time on the Internet. This tariff from Velcom for two gigabytes allows you to watch videos, download photos and listen to music. It includes: unlimited communication in a 3G network, 200 minutes for communication with clients of other companies and two gigabytes of traffic on the Internet.

Suitable for active Internet users who often use social networks and video hosting. Client Velcom receives a large volume of traffic and included minutes in addition to unlimited 3G connection. The tariff includes: unlimited communication in the Velcom space, 300 minutes for communication with subscribers of other operators and four gigabytes of Internet.

Another suggestion that cannot be ignored. It will appeal to Velcom subscribers who regularly use mobile Internet and constantly download applications, music and videos. This includes: unlimited communication in the Velcom 3G space, 400 minutes of communication with other subscribers and eight gigabytes of network traffic.

Lemon Tariff

In 2020, the operator Velcom launched a new youth tariff plan called Lemon. Its main feature is unlimited use. social networks, as well as the ability to transfer included traffic to the next month. For customers over eight and under ten years old, connecting to the Lemon tariff will cost nine rubles and ninety kopecks per month.

Unlimited Internet traffic allows subscribers to be constantly online in such networks as Instagram, Vkontakte, Viber, as well as in the game World of Tanks Blitz. In addition, the tariff includes four gigabytes of traffic for all other online activities (it can be accumulated and carried over to the next month). A pleasant bonus is the provision of 100 minutes for calls to subscribers of other networks and free digital television Voka.

Customers of Velcom, who have connected the Lemon tariff, may not even think about a possible traffic overrun. If it resets to zero, the system will send a corresponding notification, after which the user will be able to receive additional package(its cost is 2.5 rubles per gigabyte).

A person who has reached the age of majority can independently connect Lemon at any Velcom service point. You can also issue an offer for a younger client; this requires his passport and the presence of one parent (guardian) during the procedure.

Smart and Business Class

Velcom has two more advantageous tariff offers for active and business subscribers, which should be mentioned.

Business Class

This is a premium Velcom tariff, profitable and convenient for those who are used to always having access to stable communication and high-quality service. A user who subscribes to "Business Class" gets an unlimited amount of minutes for voice communication and fast reliable Internet. The only drawback of the proposal is the rather high cost.

"Business class" will be appreciated by subscribers who have an active lifestyle, as well as the need to always be in touch. The tariff includes unlimited communication on the network and sending messages in any volume, as well as minutes for communication with subscribers of other Belarusian operators and international calls.

Conditions of the "Business Class" fare on Velcom:

No restrictions on the volume of traffic on the Internet at 3G speed;

Unlimited calls within your region;

Unlimited SMS sending via Velcom network;

Messages for 4.36 rubles to the phones of other operators;

MMS for 16.35 rubles;

300 minutes for calls (package for the CIS and European countries);

Benefits for roaming and long distance calls.

The described tariff offer is as convenient as business class when traveling on international airlines. It is able to satisfy the most demanding needs of subscribers who have the right to call various numbers without thinking about the cost of the service. This is most relevant in roaming, when the price of incoming and outgoing calls significantly increases. Mobile Internet here it is also at its best - it is unlimited and has excellent speed.

The monthly fee for using the "Business Class" from Velcom is 108.89 rubles. The day the payment is debited is set in accordance with the tariff activation date. During the execution of the contract with Velcom, the client must make an advance payment.

Premium plan users can take advantage of the bonus: they can choose any they like phone number with a good discount. Numbers can be platinum (five identical digits in a row), diamond (last four digits) and gold (alternating six digits).

The tariff plan called "Smart" is one of the most advantageous offers from Velcom. The monthly fee is fifty-five rubles. By paying this amount, the subscriber can use the following services:

Unlimited Internet traffic;

Free communication in the Velcom network;

Free SMS sending to other Velcom clients;

Free SMS sending via Velcom network;

1000 minutes to communicate with subscribers of other Belarusian operators.

Additional costs for customers who have connected "Smart":

Connection cost - forty rubles (when purchasing a new SIM card or changing the tariff);

Video communication (outgoing calls) - ten kopecks;

Messages to subscribers of other Belarusian operators - five kopecks;

MMS in the country - six kopecks, abroad - twenty-seven kopecks.

The tariff has some features that you should find out about in advance, so that later you do not waste time solving problems and finding out unexpected information:

Forty rubles will have to be paid to the one who buys a SIM card, changes the tariff or restores the service by Velcom;

The subscription fee is charged daily - thanks to this, subscribers avoid overpaying for communication if they connected at the end of the current month;

For the first time, the daily fee is debited from the account on the next day after Smart Velcom was connected.

Internet only

Provider Velcom offers its customers two categories of tariff plans designed only for using the Internet: for phones and for tablets.

"Easy" - no prepayment, monthly fee is 1.63 rubles;

"250" for 2.72 rubles;

"350" - one month for 3.16 rubles;

“750” - only the amount of payment changes, it is equal to 5.12 rubles;

“1000” - 6.21 rubles are debited every month;

"1500" for 8.61 rubles;

"3000" - three gigabytes of Internet with high speed for 15.8 rubles.

The last two items from the list are tariffs that can be connected together with Voka TV. Watching your favorite films and TV shows will cost almost fourteen rubles per month.

Offers with mobile internet for tablets:

"WEB Light" - without the included amount of information, monthly fee - 1.85 rubles;

"Start" - five hundred megabytes for 3.16 rubles per month;

"4" - four gigabytes, allowing full online work, will cost 8.17 rubles;

Tankers is a highly advertised rate for those who like to play online games. There are no restrictions and limits here, and two gigabytes are given for the use of additional services. The tariff will cost 10.57 rubles per month;

"8" - a standard offer for twelve rubles a month;

"10 Voka" - television and high-speed Internet for 15.15 rubles;

"No obligations" - included in the tariffs without a subscription fee, you must pay for the provision of the service after the fact.

Tariffs that include paid traffic are connected with a discount of 50% of the total amount.

New customers are eligible for a promo code valid for three months.

Light tariffs

Social and special

Less popular tariff plans among Velcom's clients. Includes a sufficient number of minutes, as well as the ability to create "favorite" numbers and Internet traffic. Convenient when used as directed.

Pension

Velcom tariff for constant communication with family and friends, suitable for pensioners. It includes outgoing calls to "favorite numbers", as well as the described option itself.

The monthly fee for Pension is 3.60 rubles. An additional Internet package is also available, connected through the Personal Account or by the USSD command * 135 * 1 #.

Calls to five dedicated "favorite numbers" will cost 1.54 rubles.

Social

A tariff plan that allows you to always stay in touch with loved ones. Includes "favorite numbers" and outgoing calls to Velcom subscribers.

The subscription fee is 1.54 rubles.

Additional features of "Social":

1.03 rubles for calls to one “favorite number”;

Additional provision of the Internet.

Austrian Velcom is the strongest competitor to MTS in Belarus. Their network is on par or even slightly better in 3G with excellent coverage of 95%: 2G 3G coverage map., as well as at a frequency of 900 MHz. Velcom doesn't have 4G / LTE yet.

Tourist tariff plan

Velcom's prepaid card is called Privet (Hello). Like MTS, Velcom has a travel plan that does not require subscriber registration with the Belarusian authorities.

The travel plan is sold for 5 Belarusian rubles in their stores called "Brand Centers" (location). The monthly subscription fee for data transmission and voice calls is 3.45 Belarusian rubles, including 1 GB of Internet. The SIM card expires one year after the last top-up. To check the balance, dial * 120 #.

Characteristics of data packets

The default Internet tariff is 0.03 Belarusian rubles per 50 Kb outside of packages. On the tourist line, you can add these monthly data packages:

	Price for 10 days	Price for 30 days

To activate, dial * 121 * 1 * 6 # data transfer rate up to 42 Mbps, where 3G is available. To check the remaining megabytes, dial * 120 * 3 #. Internet use in excess of the package limit is charged at 0.03 Belarusian rubles per MB in 50 KB increments.

Other tariffs

To get other tariffs, you need to register with the authorities of Belarus. To manage a SIM card, you need to know Russian.

Here good overview Internet tariffs for other Privet tariff plans in English. They are too complicated to write about and many tourists will stick with the visitor's plan without registering.

Disabling unnecessary services

These services are included by default and are paid:

• Melofon (callback signal): 0.04 Belarusian rubles / day (1.2 Belarusian rubles / month). To disconnect, dial * 424 * 5 * 1 #.
• Voice mail: to disconnect dial * 441 * 1 #.
• What's New (spam messages): The service is free, but if you click OK in any of the spam messages, you will have to pay. To disable it, go to the SIM card menu and select: "What's new", "Settings", "Service enabled", "Disable" and "Confirm".
• The ability to go into a negative balance. To disable negative balance, dial * 145 * 9 #.

More information

• APN: wap.privet.by (for the tourist line)
• Username and password: privet

Official website of the operatorVelcom (Hello - Privet) Belarus

Website in Russian (for Velcom)։ http://www.velcom.by/ru/private
Website in Russian (for Privet)։ http://www.privet.by/ru/

For convenience, enable the built-in translator in your browser.

Telecom operator and Internet provider Velcom is one of the largest companies in the country. Its official website is located at velcom.by and provides a complete list of mobile and home services, providing customers with a full range of options necessary for communication over the network and by phone. Let's consider in more detail the capabilities and tariff plans of the company.

The operator works in Brest, Vitebsk, Gomel, Grodno, Mogilev, Minsk and many other cities of the country. The company's website presents all the available operator services and reflects the functionality of a standard user personal account. The platform is located at Velcom.by.

In addition to the main resource, the provider has its own online store.

With the help of a personal account, subscribers can independently manage an active SIM card and all services connected to the number. Registration in the cabinet is made using a special form.

After that, the subscriber gets access to the automated services of the operator and can completely exclude his participation in the management of services, options and tariff plan.

Welcom Bye services

The Belarusian operator provides services:

• mobile communications and the Internet;
• home internet and TV;
• VOKA TV (online television).

The company provides subscribers with a range of services covering the needs of communication via cellular networks and using the Internet connection. Welcom provides regular and interactive online television via VOKA TV.

With its own resources, the company is an individual entrepreneur, that is, a private provider, one of the largest in Belarus.

In addition to basic services, the following options are presented on the official website:

• roaming and international calls;
• statistical IP-address, Internet protection, Antivirus, Firewall, blocklist, etc .;
• video calls, voice mail;
• services for business - SIMid, Mobile Call Center, M2M Coordinator;
• satellite and SMS monitoring;
• entertainment subscriptions.

Tariffs

The operator offers several categories of tariff plans for the phone at once. Among them are the following lines:

• "Comfort" - the maximum number of options included in one package is suitable for young subscribers who use all the capabilities of modern smartphones;
• “Smart Endless” and “Business Class” - “all inclusive” packages, aimed at business people;
• "Anlim" - a line that provides only Internet traffic;
• "Hello" - tariffs without a monthly fee, paid by the type of subscriptions for a weekly or monthly period, include various options for communicating by phone, Internet, etc .;
• "For communication" - the line is focused on the provision of mobile services;
• "Pension", "Social", "Victory", "Data transmission";
• "Starter" is a standard tariff plan that allows you to get acquainted with the services and capabilities of the operator.

Below are the tariffs of the "Comfort" line:

Comparative description of "Smart Infinite" and "Business Class":

Unlim service packages:

Possibilities of tariffs "Hello", "For communication" and "Start":

Name	What is included in the tariff	Additionally	Cost (Belarusian rubles / month)
Starting	500 Mb of traffic and unlimited for outgoing calls within the network	When the main package is exhausted, Internet at 1 kopeck / MB + can be connected to "Unlimited for a day"	7.90 (promotional price - 5.90)
Hello. Calls + Internet	Unlimited outgoing within the network, 100 Mb of traffic,	After exhaustion of the main package of 0.05 rubles. for 1 MB	subscription 7 days - 2.90 subscription 30 days - 8.90
Hello. Calls	Unlimited calls within the network + 150 Mb of traffic with a monthly subscription	There is a subscription for 1 day - 0.35 rubles.	subscription 7 days - 1.90 subscription 30 days - 6.90
Hello. the Internet	500 MB for 15 days for each replenishment of the account from 5 rubles.	Internet only	activation - 5
Hello tourist	Calls within the network and to other numbers 50 min. + 50 SMS, 5 GB traffic	Tariff for guests of the country After exhaustion of the package, traffic is 7 kopecks / MB	subscription 7 days - subscription 30 days -
For communication S	Unlimited for 5 favorite numbers + 100 Mb traffic	The cost of traffic after the depletion of the main package 3.39 kopecks / MB An advance payment of 5 rubles is required.	6,68
For communication M	1000 minutes to outgoing Velcom in the 2G / 3G network + 100 Mb of traffic		9,77
For communication L	Unlimited to 5 favorite numbers, 200 min. to outgoing Velcom in 2G / 3G network + 100 Mb of traffic		13,89

Group of social tariffs:

Service packages cover different needs of subscribers, including pensioners and clients belonging to socially unprotected categories of citizens. Mobile Internet is included in tariff plans and is provided in the form of additional unlimited packages that can be connected for a fee.

Home Internet is provided mainly in conjunction with VOKA television. Home Internet without television is represented by one tariff, which assumes only a point of access to the network - "Internet 50".

Comparative description of tariff plans for home Internet:

Legal entities can activate Velcom services on special conditions. To activate any tariff plan, an application is filled out in the form presented on the website.

Welcom coverage area

The company provides services based on GSM (GPRS, EDGE), UMTS (HSDPA, HSUPA), HSPA + technologies, providing its subscribers with a 4G network throughout the country. The operator's subscribers are 4.86 million people, including representatives of small and medium-sized businesses, corporate clients.

The company is one of the largest in the Republic of Belarus, providing subscribers with a stable connection and Internet connection, both mobile and home. The provider attracts different categories of clients, as it provides services in different groups - children, youth, social. Among the subscribers of the operator, there are business clients who use the available tariff plans for legal entities.