Any equipment or software will fail sooner or later. The reasons may be different, but I would like to know how to fix them. If you are a user of the Telegram messenger, it is useful to know why it does not work.
Telegram does not work - looking for the reason
First of all, check your device. The program stopped working for Android versions 2.2, 2.3 and 3.0. Go to the settings of your smartphone or tablet and see the software version.
Also, telegram does not work on desktop if you have installed the wrong version. For example, a special variant should be used. If you made the wrong choice, go to the official website and.
What's with Telegram today, why doesn't it work 03/07/2020?
If you have now used the Telegram messenger without any problems and suddenly it stopped working and functioning normally, you need to look for the reason in the connection or settings:
Most often, if the connection is normal and you are connected to the Internet, restarting the device helps. If the chat still does not start, you need to reinstall the program to a more recent or suitable version. And be careful with the settings of both the software and the device.
Blocking by competent authorities
Some of the messengers that refused to transfer personal data of users at the request of the Russian special services have already been blocked. For example, Linkedin. The telegram has not yet been blocked, but if the creators do not comply with the "Yarovaya law", then he will not escape this fate.
You can bypass the blocking of the messenger with some possession of special knowledge:
- VPN programs. They allow you to substitute an IP address in such a way that the network sees you as a resident of a country in which the program is not prohibited. This software is easy to download, but requires customization.
- Browsers with built-in VPN. It's the same, but the service is already integrated into your browser.
- Proxy server. Configured allows you to access the network through a remote server. Requires customization.
- TOR and other networks. Created specifically to ensure the anonymity of users. The structure of the network is so complex that it is almost impossible to trace the entry address. The same methods are used for mobile applications.
Blocking bypass information
With the introduction of support for the SOCKS5 proxy protocol into the application, it became possible to configure a proxy connection directly from the messenger.
We have prepared for you detailed instructions and free server lists. Plus links to the most popular VPN apps for smartphones.
Other reasons for messenger crashes
Telegram does not work over wifi
Check the connection. If websites open in the browser, then the problem is in the program itself.
Why is Telegram web not working?
- this is online version programs. If the webogram doesn't work, first of all check your internet connection. If everything is fine and other resources are available, then the problem is on the telegram server. It no longer depends on you, you just have to wait.
What to do if Telegram does not work on Iphone phone, Andoroid, Windows Phone or other smartphones? We understand the nuances below:
Telegram iPhone stopped working
Check the software version. Download the appropriate one, p. Another way is to try restarting your device and check your connection and security settings.
Telegram does not work on Android
There is no fundamental difference - the actions are the same as with the Iphone. If, after installation, Telegram still does not load, just restart the device, connect to WiFi and everything should work.
By the way! For all smartphones, you can use it as a backup option if the main Telegram stops working.
Why Telegram doesn't work on the computer?
Check connectivity, software version and settings. Try to disable the anivirus - it can block the work of the Telegram program.
Microphone in Telegram does not work
Make sure you are trying to use a working microphone. If the device is working properly. Search in settings - you might have turned it off. In the "Notifications" section of the "Settings" menu, check if all the necessary checkboxes are checked.
Voice messages do not work in Telegram
The steps are the same as with a microphone.
Calls to Telegram do not work
In Russia, this service is not yet fully available, but there are two ways to get around the restrictions. Download latest version programs. If there is a handset - dial any subscriber from the phone book. He will also be able to call. If you don't have a call icon, look for someone who already has one. Let him dial you and the icon will appear. The second way is to find a subscriber abroad and ask to call you.
Telegram stopped working and its search
If the program itself is in order, but you cannot find the user, then the reason is simple: the user is not registered or has not been added to your list of contacts. Messenger search only searches for people in your address book.
Today, many popular applications for smartphones have been developed, but not all of them are highly reliable. Users are increasingly complaining that Telegram, an instant messaging service, does not work. There are several reasons for the complexity. But most of them are easy to explain and amenable to independent decision by the user with the right approach. In case of great difficulties, the developer can also help.
If the client found that Telegram does not work, he is advised to check the full functionality of his electronic device on which the application is loaded, as well as the version of the program itself. With the latest developments, it does not work with the following versions of the Android operating system: 2.2, 2.3 and 3.0. All information about the current software version is usually located in the smartphone settings.
A similar case can arise with Telegram for a computer. The standard version is not compatible with Windows 10, so for this software you will need to download a specialized version with the necessary settings. It is possible to choose the most suitable program on the official website of the developer.
What does not work with telegrams today
If the program previously worked as usual, but today it refused to function, you should look for possible reasons in connection problems or settings:
- The application does not load chats and calls. In such situations, the service message “Connecting” appears. In this case, two prerequisites are likely: directly with the quality of the network (including when working via Wi-fi) or problems on the application server. With the first option, the browser and other programs with access to the Internet usually also do not work.
- The app opens but does not load data. It speaks of conflict software devices and Telegram. This situation often occurs after an update.
- The program does not load at all. This usually indicates a mistake in the development itself. In this case, it is recommended to reinstall.
- The app works, but it doesn't send notifications or allows you to receive or send files. In this case, you need to go to the device menu to the notification and privacy settings.
- Registration fails after installation. This also applies to situations in which the account activation codes do not come to the specified phone number. The user error in this case is the incorrect entry of the phone number or dialing +8 (xxx) instead of +7 (xxx).
In some cases, including those associated with a poor Internet connection, restarting the device can help, especially if Telegram does not work in the browser. It is also important to keep track of application updates and check the compatibility of the software and the developer's product.
Even if the application is running and the connection is observed, some specific functions may not work:
- Microphone. First of all, if difficulties arise, it is necessary to check the operability and analyze the quality of the microphone. On your smartphone or computer, you should also check the device settings and readiness for use.
- Voice messages. Usually they cannot be sent if the microphone does not work for some reason.
- Messenger search engine. If, while working in the application, you cannot find and add a user to make calls or exchange messages, most likely he simply did not register his account.
- Calls. In Russia, the function of making calls through this application is not fully available. Only those who have a corresponding icon in the form of a telephone handset can make calls in Telegram. If it is not available, you need to download the latest version of the application, then find the user in the phone book who has this icon. After he calls the subscriber without the icon, he will also receive the right to make calls.
Messengers today are also blocked in connection with the refusal to transfer information about users, which is assumed by the current legislation of the Russian Federation. Soon, the problem may also affect the Telegram application. However, there are several ways to bypass blocking. They consist in the application of a proxy and VPN service on devices.
Telegram does not work over wifi
Through Wi-fi network it is possible to open the messenger in a computer and a more compact device. If, when connected to wireless communication the program does not work, the probable reason is the failure of the Internet connection itself. To test this hypothesis, you should open any resource in a browser from this electronic device. If in this case the download is performed, then the messenger is recommended to be reinstalled. If not, the problem lies in the quality of the connection. If it is missing completely, you should check the technical aspects of the connection. If the “Connected” icon appears on the device, you need to contact your provider to solve the problem.
Why is Telegram web not working?
Web Telegram is a version of the application that can be used directly in the browser online without installation. If the site does not open immediately, you must also check the Internet connection using the above method.
In most cases, the problem lies precisely in the quality of the connection. If the network is working properly, it is possible that technical work is being carried out on the site or problems with the Telegram server are making themselves felt.
There are other situations in which the web version of Telegram and social networks do not work at the same time. They arise with a computer when hacker utilities that block the operation of systems enter it from a carrier or from a network. In this case, it is recommended to check the device with an antivirus or contact service center.
Telegram does not work on iPhone
If you find problems with the messenger on the iPhone, you must first check the quality of the connection and restart the device. If Telegram online does not work even after these manipulations, you can check the current software and, if necessary, download more new version... In case of problems with your smartphone, it is also recommended to contact the company's customer support service.
Telegram does not work on Android
The problems associated with smartphones of different operating systems can converge in many ways. Therefore, if the search in Telegram Android or other functions of the messenger in the phone does not work, you can perform the same operations. In addition, as mentioned above, some versions of the operating system are not compatible with the specified application.
Why Telegram doesn't work on the computer?
When the user notices that Telegram has stopped working, he tries to restart the computer and check the Internet connection. Some people reinstall completely operating system without asking why this might be happening. The first two options for action are correct, the last one is an extreme measure and does not always lead to a positive result.
In addition to these steps, it is also recommended that you try to check the software version and, if necessary, download more current program... Sometimes the problem lies in the infection of the computer with virus files or hacker utilities. In this case, it is possible to use one or several available antiviruses for scanning.
If, after the steps taken, the program still does not start, it is useful to contact the support center or service center. There must be a reason for this, because if a single difficulty is found and it is related only to the application, there are usually no reasons for repair.
Conclusion
What happens to the Telegram in case of refusal to work and why does it periodically lose its functions? These situations happen with all online applications, especially those related to social media and messaging. There are several reasons for the emergence of such difficulties, and not all of them relate directly to the program itself. If all the prerequisites that depend on the user turn out to be unconfirmed, a developer who oversees the work of instant messengers can also help.
Many users have long liked the convenient Telegram messenger, which stands out not only for its accessibility and ease of use, but also for its reliability. And the main positive side of the application can be called the highest level of security of correspondence, which even special services cannot get access to. That is why every person who has not been able to use this program would like to find out as soon as possible why Telegram does not work. After all, situations when it is necessary to urgently send an important message are quite common, and there is practically no time left to correct the situation at such moments. To cope with the difficulties, users need to find out what happened as soon as possible and try to restore the social platform to work.
When starting to solve the problems that have arisen, the first step is to think about the reasons for what is happening. After all, not knowing what the difficulties are, it is difficult to correct the situation. If the messenger suddenly stops working or the user is unable to log in, you should pay attention:
- on the software installed on a smartphone or tablet;
- the version of the application used by the registered person;
- on the quality of the Internet connection;
- how other programs and sites behave;
- on the quality of the equipment.
Additionally, difficulties with access can be caused by the blocking of the application in Russia or by the actions of the provider. And in this case, restoring the operation of the application will be the most difficult.
What to do if Telegram does not work?
To understand why Telegram does not work today, you should think about the compatibility of the application with the phone or take a closer look at the possible malfunctions of the smartphone. Therefore, to return access to the messaging service, you will need:
- restart your mobile to deal with unexpected crashes;
- check which version of the software is installed on the device, if necessary, updating it to the latest;
- make sure that the downloaded version of the program is suitable for the operating system installed on the phone.
It is important to note that in order to check the relevance of the installed software, you need to go to the mobile settings and find the appropriate section.
Telegram does not work on the computer
After making sure that the application was installed correctly and performing, if necessary, reinstalling it, you can proceed to checking other problems. The next step is to check the quality of your Internet connection. This is especially true for situations when the connection is via wi-fi.
Additionally, you need to pay attention to the number of active applications and downloads that can use most of the traffic.
It is especially relevant to check the Internet connection when a user visits Telegram on a computer or in a browser.
It must be emphasized that in the absence of connection problems, difficulties may be associated with the server used by the application. In situations like this, you just have to wait.
Why is the Telegram application not working?
Special attention should be paid to situations when the program itself turns on and functions, but unknown problems prevent the sending of voice messages. In such cases, it is necessary to check the operation of the microphone. Perhaps the trouble is caused by a problem with the equipment you are using. Additionally, you can try to simply restart your mobile, but the likelihood that these actions will help, and the messenger will start working, is not very high. Often, the only solution to such problems can be only replacing the equipment with a new one or repairing the phone.
Does Telegram work now?
The last difficulty that threatens users in 2020 is the ban on the messenger. The authorities' decision to block the application will cause a flurry of news that Telegram does not work in Russia, but it will be impossible to change the situation. The only way out for account holders is to use anonymizers and VPN services... At the same time, the effectiveness of such approaches depends not only on the users themselves, but also on the Telegram management, which should meet the needs of customers and simplify access to the program.
When will Telegram start working?
Before asking a question about the recovery time of the messenger, users should make sure that the difficulties are caused precisely by the incorrect functioning of the service. In addition, it is important to repeat that now the issue of blocking an application on the territory of the Russian Federation is extremely relevant. That is, in most cases, people are obliged to cope with difficulties on their own (including finding and connecting anonymizers). And the developers of the application do everything that is necessary for its development and performance.
1. Using the database of European or American proxy servers in the program settings
IP lists that can be used to bypass blocking are publicly available. We just need to enter the work address in the application settings.
- enter the settings section
- find the Additional Settings item (at the end of the list). In the Connection Method, click on the words "default (TCP)".
- select "TCP over socks5"
- in the Host field, insert the foreign IP-address, write down the Port (also from the data on the site).
- activate the item "Via IPv6 (if possible)".
Sites with information about foreign proxy addresses:
Please note that a significant proportion of the addresses listed on the sites do not work. In this case, try new Host Port bindings until you find a functioning proxy. You will immediately know about this, since the application will load your interface and contacts.
2. Paid VPN services
Relevant for those who are not sorry to pay from 1,000 to 10,000 rubles. per month for unhindered and confidential access to your favorite sites and applications. About that, we wrote earlier.
3. Browser version of the Telegram application
In this case, we can use any of the usual ways to bypass the blocking of the site (TOR, anonymizer, VPN, plugin). The simplest seems to be the use of the FriGate browser extension. It is free and the most versatile. After activating it in your browser, go to the web version of the Telegram service (web.telegram.org) and enter your account. When, if the plugin has not connected a proxy automatically, go to its settings (in the Add-ons / Extensions section of your browser) and add the site's domain to its own list.
How to log into Telegram from an Android and IOS phone
Most likely, the app will be removed from the Russian segment Google play and AppStore directly on April 4, 2018. In order to install the program on your phone, you can:
but) change the country of residence in the account settings and install the application through a foreign store;
b) for devices under the Android system: download the executable APK file from the Internet (directly from the phone, or by sending it to the smartphone from the computer). Use only official programs, as dozens of viruses posing as Telegram will appear tomorrow.
For those, who did not fit the above recommendations, we can offer an easier way out: go to the programs approved by the state authorities (WhatsApp, Viber).
Everyone has the right to privacy of correspondence and telephone conversations, but for many, comfort is much more important.
Fortunately, so far we all have the opportunity to make this choice on our own.
It would seem that blocking a telegram in Russia is the worst thing that a Russian user of the messenger could survive. Telegram has experienced a new wave of popularity after the blocking, but at the same time new problems have come, and errors that lead to the fact that Telegram simply stops working. However, we hope the article will finally help answer the question of why Telegram does not work, it is aimed at a massive collection of all errors that are found in telegrams, and a targeted point solution to each of them.
Below is a summary of the article that will help you navigate
Description of the problem: The non-stop process of connecting to the network (download in the lower left corner).
The reasons:
- Telegram servers have regular global failures
- You have disabled or enabled incorrect VPN or non-working proxies
Decision:
- If the problem is global failures, you just have to wait
- Otherwise, change or enable
Telegram slows down
Description of the problem: Some users face the problem of slow message sending, slow opening of the application window, and slow loading of video and photo files
The reasons:
- Many background programs and applications running on the phone / computer
- Outdated android version
- Lack of relevant characteristics of a smartphone or PC
Decision:
- If the device on which you run telegrams does not have enough memory, for sure in this moment many background applications or programs are running. In order for the telegrams not to slow down, you need to close them
- Telegram is being improved by adding all new functions and becoming more and more demanding, if there is no opportunity to change the smartphone, it will be enough to download one of the previous versions of the telegram
Not included in Telegram
Description of the problem: Instead of entering the application, an authorization window pops up prompting you to log in and the "Start Messaging" button
Decision: Usually, the problem described above occurs when the telegram account is blocked. But, due to latest updates There are cases when Telegram does not correctly perceive your location and, for security reasons, does not allow you to enter your account.
What to do:
- If using a computer, uninstall old version completely, through the installation and removal of programs
- Download the new version of telegram, and install it in a separate folder
- Turn off VPN and proxy if available
- Log in again
Doesn't send messages to chats and LANs
Description of the problem: When you try to send a message to your interlocutor or to other Telegram chats, a time icon is displayed in place of two checkmarks symbolizing sending and reading a message
The reasons:
- Temporary or permanent blocking due to spam or other prohibited actions in telegrams
- Not stable internet compound
- VPN stopped working
Decision:
- Make sure that there is no blocking by writing to the official telegram bot on blocking @SpamBot, it will inform you about the presence of a permanent or temporary blocking. The message from the bot indicating permanent blocking is indicated below
Message from the spambot bot
- Check for stable internet
- Restart VPN or connect a new one. Try to connect without proxy and VPN
Photos, videos, and files won't open or save
Description of the problem: When receiving photos, they are cloudy
Decision: The root of this problem may not be correct setting applications, the auto-save feature is disabled in Telegram.
By default, Telegram X saves files in the following path: Telegram X /Android/data/org.thunderdog.challegram/files
Not receiving notifications
Description of the problem: Stable operation of the application is observed, however, notifications from messages, and from published posts on channels and chats are not received
The reasons:
- Notifications are turned off inside the channel or chat itself
- Downed smartphone settings
- Disabled telegram notifications on a smartphone or computer
Decision: In all cases, it is necessary to check the notification settings step by step, first in the application, then in the smartphone or PC itself. Check if notifications are turned off in your telegram in the channel / chat settings.
Notifications "lie" in the channel menu. You can get there by clicking on three dots, usually in the upper right corner of the screen
Can't find messages
Description of the problem: After the correspondence, all messages with one or several users disappeared at once
The reasons:
- A private dialogue was opened with another user (accessible only through mobile applications), which was closed after its completion.
- The program with which you are trying to find messages or dialog has not yet connected to the network, and after connecting everything should be updated and appear.