Important! If you are not heard when you call, this is a problem with the microphone. If you don't hear - this. The iPhone from the 4th generation uses 2 microphones. One of them (the bottom microphone) is located at the bottom end next to the charge / sync connector. The second (top microphone) is on the top next to the headphone jack (iPhone 4 / 4S) or between the camera and flash (iPhone 5 / 5S / 6). It is very easy to identify which one does not work. It is enough to check the sound recording in the voice recorder application and in the camera application. (when recording video, the upper microphone is used, and in the recorder, the lower one)

Sound problems on iPhone 7

One of the most common iPhone 7 malfunctions is Audio Codec. The signs are as follows: when you call, you cannot hear the interlocutor, the dictaphone does not record, and the camera freezes when recording video. If these three problems appeared on your iPhone at the same time -

During a conversation, I can not be heard or it is hard to hear.

If, when talking on the iPhone, you hear the interlocutor, but he does not hear you - most likely this is due to the incorrect operation of the microphone, which is located below. It can be clogged with dust, or simply fail. Therefore, you can try to clean the grid, which is located next to the charging connector. If this does not help, most likely you need to change the spare part. It also often happens that during a conversation, you yourself cover the microphone with the hand with which you hold the iPhone during a conversation. In this case, the interlocutor may not hear you well. To confirm that the microphone is not working, just open the voice recorder application and try to record the sound.

The iPhone microphone only works on speakerphone.

This is due to the fact that the lower microphone does not work and the upper one works. Try to follow the recommendations described in the previous paragraph.

Audio is not recorded when recording video on iPhone.

If sound is not recorded during video recording, this means that the upper microphone is not working. In this case, you need to check if the lower microphone and speakers are working. As practice shows, in 90% of cases, the microphone needs to be changed, but before that it is necessary to check whether it is closed with a cover, whether it is clogged with dust / dirt. To confirm that the upper microphone does not work, it is enough to turn on the speakerphone when making a call. If the interlocutor does not hear you when you are talking on the speakerphone, this confirms that the upper microphone does not work, since it is he who is used for speakerphone.

This instruction is also intended for iPhone 6 and 6S

How much does it cost to replace a microphone on an iPhone?

Prices Repair iPhone you can find out you can find out in the section You can also order free diagnostics and our specialists will check everything iPhone functions in 10 minutes and will answer your questions.

Everyone knows that a phone indicates the financial status of its owner. Therefore, many want to emphasize their position as profitably as possible. It is for such purposes that many people buy such popular iPhone 6.

Apple technology is known to everyone as a reliable assistant that very rarely falls into disrepair. But it so happens that a breakdown can happen unexpectedly at the most inopportune moment. The microphone on the iPhone 6 does not work well during a conversation - this is one of the common reasons that can cause poor performance of the mobile device. Therefore, to eliminate it, it is best to contact a specialist. service center.

Causes of Microphone Malfunction

There are several reasons why the microphone does not work on the iPhone 6:

  1. The microphone mesh has become dirty over time, which prevents the phone from performing its functions efficiently.
  2. A software glitch is the reason why the microphone on the iPhone 6 does not work well when making a call. Typically, such failures can occur if the software was not installed correctly on the device.
  3. A faulty bottom loop on a mobile device can also cause a similar problem.

If you notice that the microphone on the iPhone 6 is not working well, then don't panic. This problem is easily eliminated by the service center employees using special repair devices.

I would like to add if you want your mobile device served you as much as possible, then try to treat him with care in order to always be able to hear your interlocutor well.

The most important function of any phone is making calls, but if the microphone does not work on the iphone 5, then the device loses an important part of its capabilities. The breakdown affects the full use of the smartphone, voice commands and voice messages, including on social networks.

Symptoms showing that the microphone on the iPhone does not work or further diagnostics of the smartphone is required:

  • when talking with other users, no sound is transmitted at all, or noise and distortion are heard, you can check this when using the voice recorder function;
  • performance is disrupted when switching to speakerphone mode, the interlocutor hears distortion and interference;
  • when recording a video, the resulting file does not have an audio track.

But not always the reason lies in the malfunction of this particular element of the smartphone. Sometimes it is enough to take simple actions, for example, remove the cover or clean the mesh that covers the module.

If the microphone on the iPhone 5s stops working, then you should take the following steps to test each of the three sound recording devices located:

Next to the charging connector

is checked using a dictaphone, it is enough to say one phrase and listen to it, if the sound is transmitted without extraneous noise, then it is serviceable.

Next to the front camera

Record a video and say a couple of phrases, if the file does not have an audio track, then the problem lies in this module.

You can also use Siri, which will not respond if the system cannot recognize speech. When contacting a service center, the operating time is determined by the type of problem.

Removing the cover

If you hear a crackling noise or no sound, then there is a high probability that the interference during the conversation or echo is due to the case. To check, you need to remove the cover, then use the above tips to check the functionality of the smartphone.

Restart iPhone

If you have problems with the iPhone 7 plus (and other modern 8, X models), which does not have a microphone, you can try to remove the error by restarting your phone. After the on-off process, you need to use the above verification methods.

Clean your microphone

Dirt or dust can easily get caught in the connector at the bottom of the phone, which provokes a problem. To do this, clean the connector with a brush or tissue. When using a sharp object (needle or toothpick), clean very carefully. Rough handling can damage the recorder.

Ios update

iOS is frequently updated, which in some cases leads to incorrect software installation. To fix this error, you need to download Last update system and install it in the corresponding window of the iPhone.

Reset all settings

To try to fix software problems, you can reset all phone settings. You need to open the "General" tab in the settings, where you can find the reset button at the bottom. The security system may require you to enter a password.

Disabling noise canceling

Noise cancellation is a useful feature that can correct acoustic interference, but in some situations, the cancellation starts to work so that the interlocutor does not hear speech. To turn off the function, go to the phone settings "Noise reduction", where you need to click "Turn off".

Conclusion

If resetting the settings through the phone itself or iTunes on the iMac does not lead to the desired results, then the iPhone owner will have to take his cell phone to a service center. There professionals will be able to find the source of the problem and eliminate it. There is no need to worry about the cost of future repairs, as approximate cost such a service is equal to 1,200 rubles.

In most cases, the repair will be done in half an hour, only in some cases, when the necessary parts are not in stock, you will have to wait for delivery.

Tips to help prevent this kind of damage:

  • protect the iPhone from moisture;
  • prevent falls from any height, as such mechanical impact can damage loops and thin electronics;
  • clean the connectors from time to time;
  • the purchased case and film should not cover important connectors.

Video

There are enough reasons why the microphone does not work on the iPhone, but first of all, it is necessary to consider the breakdown of the microphone itself. Sometimes the reason for a microphone not working is due to software glitch, and sometimes in mechanical stress or water ingress into the body.

If the microphone stops working after getting wet, the phone must be turned off immediately and dried thoroughly, after which the microphone should work. If this does not happen, then the moisture has damaged other elements, and you should contact the service center for a detailed diagnosis.

If the microphone stops working after mechanical impact, then in this case, most often the noise suppression chip fails. The original name for this part is the IPhone Audio Noise Reduction Controller.

In order to determine whether the noise suppression module is out of order or not, you need to turn on the recorder and record a message, if your voice was recorded without extraneous noise, the problem is clearly in the controller.

Attention! Another very important nuance about the noise suppression controller. For the IPhone, this controller is associated with the GSM module, and if you call mobile number, the microphone will wheeze and the speaker will emit a metallic grinding sound. And if you make a call via Skype, then the call is perfect, without any interference, since with this type of communication, you do not use the GSM module.

To avoid the problem, the microphone does not work on the iPhone, it is recommended that you follow these guidelines for using your phone. First, keep the iPhone in a case that can minimize the negative effects of a shock, fall or water ingress on the phone case.

Secondly, it is worth handling the IPhone carefully and carefully, do not let it fall on a hard surface, and also prevent any even slight ingress of moisture on the case. And in cases where there is any suspicion of improper operation of the microphone, you should not try to fix it yourself, because your actions can lead to even more serious damage. It is betterimmediately contact a specialized IPhone repair center.

Your questions are: "The microphone does not work on the iPhone."

Apple Maniac

The microphone is not working on my IPhone 4. They call me, I hear what they say, but my interlocutor does not hear me. The dictaphone works and records sound. The phone did not fall or suffer from water. Tell me how to be in this situation?

The microphone suddenly failed during a conversation. In FaceTime and voice recorder, the microphone works. On the headphones and bluetooth headset, you can hear me, everything is ok. Today the phone dropped from 50cm to the floor, but after that I talked for half a day.

Visually examined the smartphone, no damage, since the body was in the case.

It's strange that the microphone refuses to work only when making a call and only with all types of microphones. What could be? What is the reason?

Hello! I have such a problem, the microphone on the phone does not work, although everything is normally heard through the headset. Maybe there is some kind of hardware configuration method? By the way, the microphone was changed in another service, and it did not help.

If the iPhone microphone is not working, many important calls will be missed. For example, a person cannot hear you during a phone call, or during a FaceTime chat, etc. In addition, there will be no sound when recording a video. How to get rid of this annoying problem? There are several ways to fix this, all fairly simple, including restarting your iPhone, cleaning your microphone and headphones, and updating your software. Without further ado, let's get down to the solutions.

  • Open Voice Memos of the application, which you can find on the home screen.
  • Make sure your fingers are not covering the iPhone microphone.
  • Click on the recording icon (red circle) and try speaking. Once you're done recording your voice, click on the red button.
  • Now, play the voice recording by clicking on the play icon next to the red button. Make sure you can hear your own voice recordings clearly.

Siri

Try to access Siri and ask something. Press the home button a little longer until Siri appears. Try talking to Siri and asking her something. If Siri doesn't answer your request or question correctly, try again louder.

Using the app's camera or FaceTime

You can also use the video function in the camera or FaceTime app to record audio. Launch the camera app and install it on your video. Then record your voice and play it back to check if you can hear your voice clearly or not.

Remove IPhone Case

Try removing your iPhone case, screen protector, and anything else that might be covering your iPhone's speakers and microphone. Check if the iphone microphone works after the above steps.

Disable Noise Cancellation

It might be interesting:

So, with your iPhone (iPhone) 4 or 4S, problems began during a conversation with the interlocutor, the interlocutor does not hear you well or does not hear you at all, and the interlocutor hears you well from the microphone of the wired headset, this fact means that the electronic component on your iPhone is not working properly - microphone. Such a malfunction is solved only by replacing the microphone with a new one!

The main microphone in iPhone4 (4S) is located on the lower right side of the device when viewed from the front. The fourth iPhone also has an auxiliary microphone, which is used for noise cancellation, located on the top, next to the audio jack. If you are hard to hear during a conversation, try to position the device so that you can speak directly into the microphone (metal mesh on the right bottom of the device). Is it better to hear? If so, most likely the mesh or the hole through which the sound enters the microphone is clogged with dust. Examine the mesh itself - it may be heavily soiled. In this case, you will have to disassemble the device in order to clean the membrane from the inside.

If you are not heard during a conversation or you do not hear anyone through the speaker, or the phone does not make any sound when you call, but when playing music in the player everything is in order and the sound is recorded on the recorder, then it is obvious that the essence of the problem lies in the audio codec.

The iPhone audio codec is a chip that plays audio.

The audio codec often breaks when hit or dropped due to its increased fragility. The basis of the Cirrus Logic microcircuit (it is called the audio codec) is not made of silicon, like most microcircuits, but of ceramic. This approach provides much better signal-to-noise performance, but is detrimental to the strength of the chip. It will be possible to determine exactly that it is necessary to replace the audio codec on your iPhone only after a complete diagnosis.

Replacement of the iPhone 4s audio codec using original spare parts can be done at the Coremobile service center. Qualified specialists will carry out repairs as soon as possible. As a rule, the procedure does not take more than 50 minutes. The warranty for this type of repair is 6 months.

We also sell quality accessories that will protect your phone during a fall, significantly reduce the risk of damage to the audio codec, display, case and other components of the device.

What to do if the microphone is not working on iPhone 7? To answer this question, you first need to know which particular device has failed. Since the 4th generation of smartphones, Apple has installed two microphones at the same time. The first is located at the bottom of the case next to the connector for connecting a charger cable or synchronizing a smartphone with a laptop. The second is located at the top between the flash and the camera.

How to know exactly which microphone is not working on iPhone smartphone 7? There is nothing complicated about that. Start the camera and the recorder one by one. If there is no sound recording in the first case, then the upper device is out of order. In the second, the bottom.

Reasons why the microphone does not work on iPhone 7

The most common problem that causes the microphone not to work on the iPhone 7 is clogging up with dust and small debris that gets into the case. You can also eliminate it on your own - for this you need to carefully clean the phone.

If the interlocutor does not hear you, complains about extraneous sounds coming from the receiver, then most likely the microphone is out of order for the following reasons:

  • moisture got into the body of the device, due to which the contacts were short-circuited;
  • you accidentally dropped your gadget. Quite often, the microphone on the iPhone 7 does not work due to mechanical damage either directly to this module or to its surrounding elements;
  • the connector that connects the microphone to the motherboard is cut off.

In any of the above cases, it is necessary to disassemble the mobile device, therefore, it is necessary to involve specialists from our service center. They will perform all the necessary work with the utmost care, select branded spare parts that meet the requirements of your gadget.

Qualitatively fix any iPhone 7 microphone issues

In most cases, the solution to problems due to which the microphone does not work on the iPhone 7 is carried out as follows:

  • the faulty device is replaced directly;
  • a new loop is installed;
  • the operability of the main board is restored;
  • the consequences of exposure to moisture are eliminated - contacts are cleaned, conductive paths are repaired.

To determine the appropriate type of repair work, our technicians carry out free diagnostics of the smartphone, which makes it possible to find a specific breakdown. This service is offered by our craftsmen free of charge.

A communication device like the iPhone should be perfect in every way. If for some reason the interlocutors say that you are practically inaudible, you should contact our specialized repair agency, which will instantly diagnose the iPhone and find out the reasons for this kind of malfunction. As a rule, in the event of such failures, users are helped by holding such events as repairing and replacing the microphone on the iPhone 6, 6s, 6s Plus in Moscow, which actually solves the problem.

Our certified craftsmen are always ready to restore any iPhone 6 model, from the very first to the newest one. Thanks to the excellent equipment, as well as the use of exclusively professional, branded and advanced equipment, the result will not be long in coming and will certainly delight our client. The procedure itself for bringing the speaker in full order is rather complicated, and also includes several separate stages.

Watch a video presentation about our "Servise iPhone" team

Service prices (check the cost of components with the master)

NameThe costWe will execute forAs a gift
Replacing the glass and display assembly from 1500 rubles 25 minutes Protective film
Glass replacement from 1500 rubles 25 minutes Protective film
Replacing the case 3000 rbl 40 minutes Protective film
Battery replacement 1500 rbl 20 minutes Protective film
Replacing buttons 1500 rbl 25 minutes Protective film
Replacing video cameras 1500 rbl 25 minutes Protective film
Replacing the charging connector 1500 rbl 25 minutes Protective film
Replacing the headphone jack 1500 rbl 25 minutes Protective film
Dust cleaning 1500 rbl 25 minutes Protective film
Moisture cleaning 1500 rbl with clarification Protective film
Heap of complex elements 2000 rbl with clarification Protective film
Flashing 1500 rbl with clarification Protective film

We will inexpensively repair the microphone on the iPhone 6, 6s, 6s Plus

We understand perfectly well that in the modern pace of life, especially in such a large metropolis as Moscow, it is very difficult to find free time and personally come to the workshop of our enterprise, but it is also quite problematic to carry out activities with an idle smartphone. In this case, we suggest using such a service of the company as a visit of a service engineer to the location of the device. In the presence of the user, the specialist will immediately assess the situation, and will also do everything necessary to resolve it promptly.

Below we will try to figure out exactly when an inexpensive microphone repair on an iPhone 6, 6s, 6s Plus may be required:

  • There are incorrect settings of the smartphone system;
  • A mechanical defect appeared, formed, for example, after the fall of the gadget on the asphalt or tiled floor;
  • It is required to carry out a serious repair of the loop, or even organize its replacement with a new component;
  • Often, corrosion, which formed after moisture has entered the system, is to blame;
  • Dust contamination will also weaken the sensitivity of the microphone, etc.

How to restore the iPhone 6, 6s, 6s Plus microphone at home

Realizing that the interlocutor cannot hear what you are saying, you should immediately contact our laboratory and order a wizard who will quickly restore the iPhone 6, 6s, 6s Plus microphone at home at home. attractive price... Of course, you can always try to install programs, as well as repair the microphone yourself, but usually such operations do not end positively, but only cause additional malfunctions to the system.

The cost of repair and replacement of the microphone iPhone 6, 6s, 6s Plus in Moscow

The main advantages of cooperation with us are that our price for the repair and replacement of the iPhone 6, 6s, 6s Plus microphone in Moscow is one of the most democratic in all districts of the capital, as well as in the Moscow region. Our complete diagnostics the device for the presence of additional malfunctions will guarantee its highest level of performance for many years to come. Do not look for any alternative to our workshop, because you will not find better conditions anyway!