If your browser has suddenly stopped working and you're not sure why, there are several steps you can take to fix the problem.

The browser may stop working, not responding, not loading sites as expected, or suddenly closes.

Internet Explorer is generally very stable and most of the problems you experience can be easily resolved by updating your browser or the system as a whole.

In addition, the IE browser can be unstable by adding certain add-ons or plugins, which means that you may need to uninstall those plugins (at least temporarily) to see if they are the source of the problem.

If nothing solves the problem, you may need to reset your Internet Explorer browser settings completely.

Make sure you have the latest software installed

Internet Explorer browser is updated regularly. These updates resolve many bugs on your system. You can have your browser update automatically. How to automatically update your browser:

1. Open your browser.
2. Click on the "help" icon.
3. Click on the "About" option.
4. Check the box “install new versions automatically”.

You can also go to Microsoft's main site to find new versions of IE yourself.

If you are sure that you have the latest version of your browser and want to make sure that you have all system updates installed, do the following:

1. Windows XP, Windows 7, click the start button.
2. Windows 8: icon on the right side of the screen.
3. Click on the Windows Update icon.
4. Click to install updates.

If there is no way to install new updates, this means that your computer has already been updated.

Sometimes, third party applications can contribute to fragile Internet operation Explorer. You can determine if this is the case, then disable these add-ons and then try to run the program.

To disable add-ons, toolbars and plugins:

1. Click on the service icon.
2. Click on Manage Add-ons.
3. Windows XP, 7: You will need to look at each category one by one.
4. Windows 8: Select All Add-ons.
5. Click on each and then click the disable button.
6. Click close.

If these solutions still haven't resolved your Internet Explorer problems, you may need to turn off hardware acceleration.

Hardware acceleration is used to improve the performance of your graphics card. This is not always necessary and may result in performance degradation. At the same time, disabling acceleration often solves some problems with displaying pages on the Internet.

The last thing you can do to customize your browser is to reset it to its default settings.

You should use this option with care as it will delete all of your personal settings. This includes saved passwords, bookmarks, and more.

1. Click on the "service" icon.
2. Click on "Internet Options".
3. Click on "privacy".
4. Click "reset".
5. Please confirm.
6. Click close.
7. Click OK.

This is not to say that cases when Internet Explorer does not work are quite common. Nevertheless, a lot of users face this problem. And most importantly, a lot of them simply don't know how to deal with this error.

Failures in IE can occur for various reasons. Often this happens due to failures in the program itself, and sometimes it is influenced by indirect circumstances. For example, too huge pressure per processor. In addition, often the loss of performance is associated with installed add-ons, infection with malicious files. One way or another, you need to fix the error in order to restore the normal operation of the browser. How to do this is our main topic of today's article, and we will talk about this directly.

We draw your attention to the fact that the article will talk about why the Internet Explorer does not work, that is, it does not want to start. However, in some cases, the tips described in it help with other problems with this browser.

Let's get down to the most important thing. Namely, we analyze why IE does not want to start, and what to do to turn the situation in a good direction. And there are many ways to do this, read about them below. We will analyze all the methods one by one. Even if one or two does not work for you, do not despair, but try to do as it is written in the following.

If IE browser freezes

This happens very often when Internet Explorer freezes, and there is nothing critical here. If this happens, just restart your browser. Close it, and reopen it. But often he does not respond to any actions, so you need to do the following:

That's it, the program is closed, you can start it again. But before that, we recommend that you also restart the entire computer so that there are no such failures.

Reset to default settings

A universal method, because it will help get rid of the problem in different cases. It is enough just to reset the settings to the standard ones, that is, those that were originally installed before the interventions.

It is especially good to use this option in cases where the browser stopped working due to incorrect settings, configuration (including those made by the browser itself).

Let's get started:

It should be noted that this method is very effective, since it does not require entering the browser itself. This is especially important when it does not start completely.

We reboot the computer and launch the Internet Explorer to make sure it works. If the program still does not open, follow the further advice.

Windows Update

Installing new updates can help restore IE to work. Therefore, it is worth trying to update Windows components.

If any updates are available for your OS, then you can see it on the taskbar, in the right corner. To do this, click on this icon:

In the window, press the button “ Install updates”.

In a new window that opens, accept the agreement and click “ Done”. We are waiting complete installation all components.

If you have disabled automatic updates, then you need to check them yourself:

• Go to Control Panel.
• Open the section “ Update centerWindows”.
• And there click on the button “ checking for updates”. In case they are found, install them as described above.

Trying to deactivate IE addons

Some add-ons, especially if there are a large number of them installed, may be incompatible with each other. This often causes complete or partial loss of functionality of web browsers.

To make sure that this version of the inoperability of the program is reliable, you need to start IE with addons disabled:

And if the program starts, it means that there is still a conflict between addons. So, they need to be disabled, they must be completely removed. This is done as follows:

Be careful with disabling system add-ons! This may result in the loss of functionality of some elements of the browser.

Virus check

Every day there are more and more viruses. It is not an exception that you have come across some malicious code that prevents Internet Explorer from running. Therefore, you should install an antivirus (if not already installed) and scan the entire computer for viruses.

If found, immediately perform complete cleaning from trojans and malware.

Reinstallation

If you got to this point of our article, but could not restore the Internet Explorer operation, then in this case we recommend completely removing it from your computer, and then installing the most latest version by downloading it from the official Microsoft website. Below we provide articles on how to uninstall and reinstall it on your computer.

Most likely, a similar method should help. If not, please describe your problem in more detail and we will solve it together.

As with any other program with Internet Explorer problems may arise: either Internet Explorer does not open the pages, then it does not start at all. In short, problems can occur with every application, and Microsoft's built-in browser is no exception.

The reasons why the Internet Explorer does not work on Windows 7 or the reasons why the Internet Explorer does not work on Windows 10 or some other operating system Windows system, more than enough. Let's try to understand the most common "sources" of browser problems and consider ways to solve them.

No matter how strange it may sound, various add-ons can both slow down the operation of the web browser and cause a situation when an error appears on the page in Internet Explorer. This is due to the fact that various types of malicious programs often pretend to be add-ons and extensions, and installing even one such application will negatively affect the operation of the browser.

To verify that it was the setting that caused the incorrect operation, follow these steps.

• Click the button Start and select the item Execute
• In the window Execute type the command "C: \ Program Files \ Internet Explorer \ iexplore.exe" -extoff

• Click the button OK

Executing such a command will launch Internet browser Explorer without add-ons.


Check to see if Internet Explorer starts up in this mode, for errors, and analyze the speed of your web browser. If Internet Explorer started working correctly, then you should look at all the add-ons in the browser and disable those that affect its work.

It is quite easy to determine which add-ons caused problems with Internet Explorer: you just need to disable them one by one (to do this, click the icon Service in the form of a gear (or the Alt + X key combination), and then in the menu that opens, select the item Configure add-ins), restart the browser and watch for changes in its work

Browser settings as the cause of problems with Internet Explorer

If disabling browser add-ons did not help get rid of the problem, then you should try resetting your browser settings. To do this, run the following sequence of commands.

• Click the button Start and from the menu select Control Panel
• In the window Configuring Computer Settings click

• Next go to the tab Additionally and press the button

• Confirm your actions by pressing the button again

• Wait for the end of the reset process and press the button Close

Viruses as the cause of problems with Internet Explorer

Viruses are a common cause of problems with Internet Explorer. Penetrating into the user's computer, they infect files and cause applications to malfunction. To verify that malware is the root cause of browser problems, follow these steps.

• Download antivirus software on the Internet. For example, we will use the latest version of the free healing utility DrWeb CureIt!
• Run the utility as administrator
• Wait for the scan to finish and view the report on the viruses found

It is worth noting that sometimes viruses block the operation of applications, that is, they may not allow you to start the browser and go to the site to download the anti-virus program. In this case, you need to use another computer to download the file.

Damage to system libraries as a cause of problems with Internet Explorer

Problems with Internet Explorer can arise as a consequence of the work of programs for the so-called PC cleaning: damaged system files and violation of the registration of libraries are possible consequences of the work of such programs. In this case, you can restore the normal operation of the web browser only after new registration damaged system libraries. This can be done using special applications such as Fix IE Utility.

If all these methods did not help you fix problems with Internet Explorer, then most likely the problem is not only with the browser, but also with the system as a whole, therefore, it is necessary to carry out a comprehensive restoration of the computer's system files or roll back the operating system to the created working restore point.

Windows was the first truly multitasking operating system. Its development went on for a long time and gradually, it still holds one of the leading positions. Convenience and comfort in using Windows provide all kinds of system processes. One of them is the explorer process.

What is explorer.exe and how does it work

The explorer process is a component of Windows Explorer. Without it, neither the Taskbar nor the icons and shortcuts on the desktop work, and the work of some Windows applications... Imagine that you turned off the display of icons, hid the "Taskbar" and the "Start" button - and you can not turn them back, even by calling the "Task Manager". Interestingly, the explorer.exe process can be started and terminated through the same "Task Manager" - Windows Explorer is sometimes closed along with unnecessary programs to reduce the power consumption of the PC at night, and in the morning it is started again. But sooner or later the moment comes when explorer.exe stops working normally.

The essence of the problem of starting the explorer.exe process

It happens that Windows system loads, but after the Microsoft logo and the "welcome" screen there are no icons and shortcuts, the "Taskbar" and "Main Menu" with the "Start" button are not controlled, and no matter how you click the mouse buttons, you cannot start working in any of the available programs. Restart, hibernation, Windows hibernation does not work. Only turning off by pressing the power button can work - and even then not always. On older computers, the "hard" method worked - pressing the reset button on system unit PC.

The main reasons for the inoperability of the explorer.exe process

The system process explorer.exe fails in the following cases:

• the Windows system has undergone a virus attack: a parameter change has occurred windows registry or damage to the executable program explorer.exe, which started the work of "Explorer";
• incorrect settings of the PC user: without giving himself a full account of his actions, he “tricky” with the Windows registry settings;
• the intervention of other users by local network or through the network of the same Internet provider;
• errors caused by improper termination Windows work: abuse of the Reset button, switches on the system unit, pressing and holding the power button, pulling out the battery from the laptop, etc. As a result, errors will accumulate, and registry entries may be corrupted, including the explorer settings;
• frequent installation of new programs.

Options for explorer.exe process errors

When the explorer.exe process is not running, the following error messages may appear:

• appcrash explorer.exe - triggers when an application is incompatible with Windows Explorer, for example, the first versions Mozilla Firefox with Windows 7, 8, 8.1 and 10;
• explorer.exe Class not registered is a message from another Windows component - Microsoft Management Console. Windows component for fine-tuning the operating system and its built-in applications) when trying to configure third-party applications;
• Unspecified explorer.exe process errors: Windows does not report an error code when Explorer crashes and restarts explorer.exe automatically.

Solving the problem of the explorer.exe process

There are several ways to fix a process error.

Check your PC for viruses and other unwanted software

This is where they start. A bunch of antiviruses: Dr.Web, NOD32, Avast, KAV, Panda, 360 Total Security etc. You can use several of any antiviruses in turn.

Start Windows in Safe Mode

If explorer.exe starts after anti-virus checks, restart the Windows system in normal mode and find among your programs the one that interferes with the normal operation of the explorer.exe process. It is possible that there is no explorer.exe among the running processes or - less often - "loads" RAM and the processor, creating multiple copies, like svchost.exe. But unlike svchost, there should be only one explorer.exe.

To check explorer.exe in safe Windows mode do the following.

System Restore

To enter the System Restore application, do the following.

1. Click: "Start" - "All Programs" - "Accessories" - "System Tools" - "System Restore".

   After this window appears, click "Next"

2. Select any restore point in the calendar for the last weeks - with a date before the problem of explorer.exe - and click the "Next" button.

   Select Windows Recovery Mark

3. Confirm Windows recovery by clicking Finish.

   Press the ready to recover button

4. Confirm again - Windows does this for security reasons.

   Confirm again

5. Windows will restore system files and settings. After restarting Windows, you will see an information window about the successful recovery.

   When you see the message about a successful system recovery, close the window

6. It happens that Windows restore failed. This may be the fault of viruses that have damaged the data of recovery points (copies). In this case, try a Windows System Restore using another of the existing restore points.

   Start the recovery process over again - at a different point

If the problem with explorer.exe continues, boot Windows with the last saved configuration.

Booting Windows Last Known Good Configuration

This method is similar to the previous one. Follow the steps below.

1. End your current Windows session.
2. When the manufacturer's logo appears on the display, press F8.
3. Select start last good configuration Windows.

Choose Last Known Good Configuration

The Windows system will start in normal mode, with adequate settings and a working explorer.exe process. The boot mode of the last working configuration Windows fixes only system settings; drivers, application programs and user documents will not be affected. For example, it is impossible to recover deleted files or non-working drivers in this way.

Launching explorer.exe through the "Task Manager"

Do the following:

Similarly, explorer.exe is launched by the "Start" - "Run" command.

Launching explorer.exe from the command line

To start explorer.exe using the Windows command line:

1. Give the command: "Start" - "All programs" - "Accessories" - "Command line".
2. Enter: start C: /Windows/explorer.exe (if Windows is installed on drive C).

Launching explorer.exe via command line in safe mode

Restore File Explorer to Windows Safe Mode:

Restore explorer.exe through the registry editor

Repair explorer.exe from Windows installation media

1. Start Windows in Safe Mode.
2. Open up Windows folder(most often the explorer.exe file is located there).
3. Insert the disk from which Windows was installed, find the I386 folder and copy the explorer.ex_ file.
4. Rename this file to explorer.exe (replace the "dash" in the .ex_ extension with "e").
5. Transfer the file to the Windows folder on the C: drive - Windows will ask for a replacement, replace the file.
6. Take out installation disk and restart Windows.

Other ways to "fix" the explorer.exe process

Other ways to restore explorer.exe:

• reinstalling Windows from scratch,
• updating Windows from the Microsoft website,
• replacing explorer.exe using the AVZ utility, etc.

Video: how to restart the explorer.exe system process if window and icon management is stuck

It is not a problem to restore normal operation of windows, "Taskbar" and "Main Menu". If you have lost control of icons and windows of programs, the above steps will help to normalize the work of the explorer.exe process, without which you can neither have fun nor work on the Internet.

It does not start, you will know about it right away. All browsers work on its basis, be it Opera, Mozilla, Chrome or any other. Moreover, problems with standard program Windows can disable all operating system.

Let's get down to business. What is the cause of the crashes and how can I fix it?

Start page problem

Perhaps the most harmless option. Sometimes Internet Explorer won't start due to a conflict when accessing home page... In this case, the issue is resolved by opening an empty tab. Open the Run app (Win + R) and type iexplore about: blank on the line. If the program has opened, go directly to the settings and change the start page.

Conflicting add-ins and toolbars

Additional applications and toolbars that you installed can not only significantly slow down your browser, but also cause errors and crashes in the program. To check this, you need to reopen the "Run" window and enter the following command:

Click OK. The browser will now launch without add-ons. If everything is in order, all that remains is to find out which components caused the problems. To do this, go to the "Tools" menu (the icon in the form of a gear), select the "Configure add-ons" item and start disabling all add-ons one by one until IE starts working correctly.

Incorrect browser settings

Another likely reason why Internet Explorer won't start is incorrectly configured browser settings. In this case, the solution would be full reset and return to default settings. How to do it?

1. Go to the "Configuring Computer Settings" section.
2. Find the "Browser Options" item.
3. Click the Advanced tab.
4. Click the "Reset" button and confirm the action in the pop-up window.

Viruses

If none of the above helps, check your computer for malware. To do this, you can use any antivirus scanners, for example:

• Spybot Search & Destroy;
• Lavasoft Adaware;
• Adwcleaner;
• Malwarebytes Anti-Malware.

It is best to scan in Windows Safe Mode. To enter it, start restarting your computer and press the F8 key at the very beginning. In the menu that appears, select Network Support. "When the scan is complete, restart your computer again.

Damage to system libraries

If Internet Explorer does not start after using the PC cleaning utilities, it is likely that along with the damaged and obsolete files, those that are necessary for the browser to work have been deleted. In this case, IE can only be restored to work after re-registering and restoring system libraries. There are also special applications for this, for example, Fix IE Utility.

What if all else fails?

Sometimes it is impossible to restore the system browser to work using standard methods, and you have to resort to more radical methods. It all depends on what operating system you are using.

Option 1. Reinstall IE (for Windows 7 and XP)

Unfortunately, this method is only suitable for earlier versions of Windows. Internet Explorer 7 can be downloaded and re-installed just like any other program. The installer can be downloaded from the official Microsoft website. Please note that different operating systems are suitable different versions browser:

Since the browser does not work, it is most logical to download the installer file on another computer and copy it to a USB flash drive.

Option 2. Disable IE (for Windows 8)

An alternative solution for those who do not start Internet Explorer. Windows 8 uses this browser as built-in, so you cannot reinstall it. The only option is to turn it off completely. How to do it?

1. Go to Control Panel> Turn Windows Features On or Off.
2. Find Internet Explorer, uncheck it, and then click OK.
3. Reboot your PC.

IE will then be unavailable, and you will have to use a different browser to access the Internet.

Option 3. Reinstall Windows

If all else fails, you will most likely need to reinstall the operating system. Internet Explorer will be reinstalled along with other standard Windows applications.