Probably every Android user was faced with the inability to install an application or game in Play Store e. In some cases, the error "not supported on your device" is displayed. How do I get around this limitation?

First, you can try to access the Play Store via VPN or change the country in the user profile. How to do this is described in detail on our website. If that doesn't work, then it’s not your location, but the model of the device. You can climb into system files and change the model name.

Market Helper is an application that works only on rooted devices and changes the system identifier so that instead of a less common device, the store sees a popular one, which is most likely supported.

1. Download and install.

2. Open Market Helper, select the type of device (tablet or phone), manufacturer and model, country, mobile operator.
3. Click Activate and wait for the new settings to be applied.

4. Go to Google account... You don't need to change anything here.

5. Try to install applications that were incompatible.

To return a device to its original state, click Restore in the list of available devices, and then Activate, or simply reboot it (Wi-Fi or data transfer must be enabled).


You can also manually do what Market Helper does, namely, edit the build.prop file by adding another device to it:

1. Install file manager Root Explorer, ES Explorer or Total Commander, launch, go to its settings and activate access to root directories.
2. Go to the "System" folder and find the "build.prop" file. Save it backup to a safe place.
3. Open "build.prop" as a text file with the built-in text editor.


4. Change the value of the lines "ro.product.model" and "ro.product.manufacturer", for example, to "Galaxy S8" and "Samsung" - the device will pretend to be popular smartphone Samsung Galaxy S8.
5. Go to "Settings"> "Application Manager", find in the list Google play Market, open its details and click "Clear data" and "Clear cache".
6. Reboot your device and try to install desired application.



Another way to install the desired game or application is to use sites where APK files are uploaded, or third-party markets, but in this case, you need to be careful, because viruses can pick up on such resources.

You can also download the APK file yourself using the APK-DL web services or APK Downloader. In the first case, you need to open the application page in the web version of Google Play, replace play.google.com with apk-dl.com in the address bar and click on Start Download on the page that opens.

To download the APK via APK Downloader, you need to copy the application address, go to the website

The smartphone does not support the application that you want to download from the Google Play Store? This happened before, but isolated complaints about the problem merged into a chorus of disgruntled voices when a new game from the Asphalt series appeared and instantly took off at the peak of popularity -. The owners were especially disappointed smartphones Xiaomi Redmi 3S receiving the message in droves " Not supported on your device". Today we will teach you how to get around this limitation.

If you want to download a large new game or connect a new streaming service, but the application or service is incompatible with your device or is not available in your country, this is not at all a reason to abandon your intentions. The good thing about our beloved operating system is that there is always a way to get what you want on Android devices. So, we will show you how to install incompatible apps on Android using simple manipulations.

To install an application that is incompatible with your device, you will need the program Market helper... Let's assume you have superuser rights to your device. Then all you have to do is allow the installation of applications from unknown sources in the security settings, and then download from the developer's site of the program. For obvious reasons, you won't find this app in the Play Store, so make sure you download it from a trusted source.
1. Launch Market Helper.

2. Select a compatible device:
You will see four dropdown menus: device type, device model, location (country) and media. They will be automatically filled in according to the specifications of your device. You can change this information by selecting the appropriate fields for another device or model that is compatible with the application you want to download. So, if you want to download an application to your smartphone that is intended only for tablet computers, you can select your tablet model from the drop-down menus and register its details on your smartphone as a “new” device. It is clear that the choice of models will not be huge, but what is offered from the required category of devices is quite enough to achieve the goal.

So, it is necessary:

  • Select the type of device;
  • Select a device model;
  • Select a region;
  • Select media (if necessary).

3. Click " Activate"at the bottom of the screen and agree to the superuser's request when it pops up. You may also have to agree to certain application rights regarding access to information, depending on Android version that your device is running.

4. You will see the message " Activated successfully"indicating the selected device model and operator, as well as an offer to go to the device manager and wait for the data to change to the one you need. As soon as this happens, you can safely launch the Play Store and download the application you are interested in.

Notes (edit) :

  • If you have any problems with by Play Market, try clearing the cache or just downloading the apk file of the desired application, spending a little time searching for it in Chrome or borrowing it from other users.
  • To install an application that is not available in your country of residence, try to act on the previously published on our website.
  • If you want to get real data back, you can go back to Market Helper and restore default settings or restart your phone.
Some applications, despite your best efforts, will work incorrectly... The reason is that you cheated the Play Store with downloading them, but did not take into account such simple things as, for example, the difference in screen resolution or its aspect ratio. Individual applications may not work at all.

What apps have you downloaded using these methods? Do you have any other solutions to the problem? Share your positive and negative experiences with other users - it can help our readers overcome difficulties.

They often come across an error that says that this application is "not supported on your device." This can confuse a person and refuse to use a great way to pay for purchases. In order to prevent this from happening, in our material we will consider possible reasons failure, and is it possible to work around it in some way.

Android Pay is not supported on this device: looking for reasons

Obviously, we are talking about the incompatibility of the gadget and the application. This can happen due to the following factors:

1. The Android platform that is installed on your smartphone, older version 4.4. (KitKat). The successful functioning of Android Pei is possible only with a newer OS. You can find out which system you have through "Settings" - sub-item "Device Information".

How to fix: if you find out that Android Pay is not supported on your device due to outdated operating system then you can try updating it. Unfortunately, if this is not possible, then you will not be able to use the payment service on this device.

2. The presence of an active NFC module (it is he who is responsible for the contactless transfer of information). You can check this information in technical characteristics gadget. On some phones and tablets, this feature can be manually enabled through the settings. Worth checking out.

How to fix: Of course, you can't fix the lack of an NFC module. But in the situation when you looked in the characteristics of the smartphone that there is a chip, but Android Pay still does not work, then this may mean that the NFC module is simply not turned on. - read with us.

3. If your device is rooted, then the installation will definitely not work (and you may not even guess about it). If the gadget has an unlocked bootloader, then it becomes less protected from fraudsters. This is how Google cares about customer safety. However, this point can be circumvented, and we will talk about this further.

How to fix: Even this seemingly dead-end situation has a way out. This method is suitable for experienced users or just for brave people who want to feel like hackers. You will need the Magisk utility, it is she who will help hide the presence of root from Android Pei. Read more about that on our website.

Now we will figure out the reasons why Play Market Google shows the message “The app is not supported on your device” and what you can do to download the app you want. Everything in order.

This article is suitable for all brands that produce phones on Android 10/9/8/7: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.

Attention! You can ask your question to a specialist at the end of the article.

Most effective method The solution to the problem will be to use the Market Helper utility or manually change the data about the gadget. Depending on the cause of the problem, you may need to.

Causes of the problem

Google Play and application developers simply cannot determine the model and brand of your gadget, which is why a similar error is displayed when trying to download software.

To solve this problem, you need to trick the app store by changing background information about your own device. For example, after the release of the game Asphalt Xtreme, users of the Xiaomi Redmi 3S phone could not download it for this reason. Another application may simply be incompatible with the gadget.

Another reason for the display of this message may be due to the fact that the software is prohibited from installation in your country. These prohibitions are often associated with sanctions.

VPN setup

To get around the error "The application is not supported on your device", the user needs to download any VPN client, and then change the country. After visiting Google Play from a different IP address, the problem can be resolved.

Market Helper app

This software is used by users of Android gadgets to install incompatible applications with the device. To work with this utility, you need root rights.

We follow the instructions:


The user will be shown 4 dropdown tabs:

  • Carriers.
  • Location.
  • Device model.
  • Gadget type.

All data for the working device will be automatically filled in. Information can be changed by selecting identical fields for other gadget models. The devices from which the information is copied must be compatible with the application.

For example, if you need to download a game developed for tablet computers to your phone, then specify the tablet model in the drop-down menu. So you register its data in the gadget, Google Play will take it for a new device.

After entering new data about the device, click "Activate". When the root request is displayed to change the data, we agree with it. Suggestions may also be displayed to agree to additional software rights that depend on the Android version.

After completing all the actions, the message "Activated successfully" will be displayed. The user will be able to see the model of the gadget, mobile operator.

You will be prompted to visit Device Manager, where you will need to wait for the device data to change to new ones. After that, when downloading applications from Google Play, the error will not be displayed.
Some programs on your gadget may not function correctly. In reality, you have cheated the app store. For example, the device may simply not have desired extension screen or using a low-power processor.

Manually changing data about the gadget

All the actions performed by the Market Helper utility can be performed manually by the user. To do this, you need to edit the file called build.prop by entering information about another device.

Today, Sberbank officially responded to user complaints and advised to go to the application after 13.00 ... “We apologize for the inconvenience,” the bank wrote in its twitter account.

Application crashes have increased in recent days. But, according to the press service of Sberbank, work is now underway to eliminate the problem.

It cannot be denied that online payment services are triumphantly gaining popularity among users. This is due to the usual convenience. Conducting transactions, requesting fresh information and receiving it - all this is available in a split second.

In particular, the Online service is very popular. According to surveys of residents of large cities, it is the leader in the online payments market, as the data in the table below eloquently indicate.

However, even such a popular application is not always cloudless. Sometimes it simply refuses to work.

The Sberbank online application does not work today 2020 - what to do?

There are various reasons for the incorrect operation of the application. They can be the fault of both the client and his smartphone, and the application itself or the failure of the banking system as a whole.

There are two groups of reasons for the unstable operation of the application.

  • User reasons are mistakes that are often made by the users themselves. They are really worth considering. When we drive into a search engine “why can't I go to Sberbank online,” it is understood that the application is “to blame” and we ourselves have absolutely nothing to do with it. In fact, often difficulties are caused by a quite typical mistake - incorrect input of a username or password.
  • Suffice it to add that the most frequently asked question about the operation of the Sberbank application is. Technical support explains that the reason is the user ID entered with typos.
  • Crashes in the Sberbank Online application. If a client error is excluded, then in order to find out why Sberbank is not working online, it becomes necessary to revise the application and identify the problem.
  • Temporary lack of access to the service. The solution to this problem is beyond the control of the client, since it is caused by maintenance system or program malfunctions. The only thing that remains is to wait until the service finally allows you to enter.
  • Weak internet connection. To check this version, you just have to try downloading any web page or application. After that, it is worth checking the electrical network for faults. If it is okay, then you should check the modem for operability.

Why does Sberbank not work online on Android, iOS?

In the canvas of the confrontation between the two operating systems, users often ask why the application does not work on the phone of one of the operating systems. And most importantly, they are trying to find out on which of the two platforms it works more stable.

In fact, the application in both variations is characterized by high stability of work and, in fact, do not differ from each other. This means that the problems in the application, whether on Android or iOS, are caused not by the choice of the operating system, but by the reasons stated above.