A fire can be called one of the most dangerous emergencies in which the fate of property, and often the lives of people, depends on how quickly the fire brigade is called. According to safety requirements, in almost any organization and institution, fire brigade numbers are usually posted in prominent places, but they are designed to be called from an ordinary city phone.

Considering that a mobile phone today is a necessary means of communication for everyone, it will be useful for you to learn how to call firefighters from a mobile. You need to know this simply because you can get confused in a critical situation and not react quickly enough to minimize the consequences of a fire.

Difficulties in such a situation may also arise because almost every mobile operator has its own peculiarities in calling emergency services, and you should remember in advance or enter these numbers into your phone. We suggest that you familiarize yourself with the procedure for calling the fire department for different mobile operators.

How to call firefighters from a cell phone using packages from popular telecom operators

Let's start by answering the question of how to call firefighters from a tele2 mobile phone. The fire department number of this operator can be called standard and to call the fire department you need to dial:

  • For tele2 operator - number 010.

The answer to a similar question, how to call firefighters from a mobile phone mts, will be the same as the question how to call firefighters from a mobile phone megaphone:

  • For MTS operator - number 010.
  • For the operator Megafon - number 010.

But the owners of the packages of the Beeline operator will need to remember a different number in order to know at any time how to call firefighters from the Beeline mobile phone and react in time in a critical situation:

  • For the Beeline operator - number 001.

Now you know how to call from your mobile when you witness an emergency such as a fire, depending on your carrier.

However, a situation may arise when your phone card fails at a critical moment, there may be no money on it and, although the call to emergency services is free, there may not be an opportunity to call.

In this case, you can use the general universal phone to call emergency services, which will help you call them in such situations, as well as in the case when the SIM card is not installed at all in the phone. To do this, you need to type:

  • Call with a non-working SIM card or without it - number 112.

We hope that you never have to face a situation where you need to call the fire department, but if this happens, you already know how to do it.

How to call emergency assistance, the police, the Ministry of Emergency Situations and other services in emergency situations.

In case of emergencies, be sure to notify the appropriate service. In Russia, these are:

  • police
  • emergency gas service
  • Ambulance
  • Ministry of Emergency Situations or fire brigade

Find out what number to call in certain cases from our article.

How to call the Unified Duty Dispatch Rescue Service - EDDS from a cell phone?

Emergencies do happen, and, unfortunately, quite often. If you find yourself in the epicenter of events, call the rescuers at 112. This number is analogous to the American 911, which we often hear about in films.

Mobile phones support 112 or 911 calls for rescuers, even if:

  • no funds on balance
  • the keyboard is locked (does not apply to touch phones)
  • no sim card in the phone

Thus, in the event of an emergency, you can call the rescuers.

It doesn't matter what region or city you are in. Number 112 is valid not only on the territory of the Russian Federation and Ukraine, but also in many other countries. For example, the eastern part of Europe and some countries to the west.

Having made a call to 112, you will be automatically redirected to the nearest UDDS or the Unified Dispatching Rescue Service. There you can choose which service you need, or contact the dispatcher.

Important information! Your conversation with the dispatcher will be recorded, so try to pull yourself together and speak as calmly and clearly as possible so that the person on the other end of the line can understand you correctly. A lot depends on this.

112 is just a general number. Each mobile operator has long had its own emergency numbers, by which you can call rescuers, ambulances or the police.

MTS emergency mobile phone numbers: list

Mobile phones do not support two-digit calls, so mobile operators recommend adding a “*” at the end of a two-digit number. For example:

  • fire brigade - 01 *
  • police - 02 *
  • ambulance - 03 *
  • emergency gas service - 04 *

MTS has its own list of emergency numbers.

010 - Ministry of Emergency Situations, fire protection
020 - police
030 - ambulance
040 - emergency gas service

Calls to any of the above numbers are free.



Tele2 emergency mobile phone numbers: list

For Tele2, the list of emergency numbers will look like this:


Beeline emergency mobile phone numbers: list

If you are a Beeline subscriber, and a disaster happened to you or someone you know, call the following numbers:


MegaFon emergency mobile phone numbers: list

To call an ambulance, police, emergency gas service or rescuers, call the following toll-free numbers:


As you may have noticed, the emergency numbers of Beeline, Megafon and Tele2 mobile operators are identical. All information is taken from the official websites of the operators and is subject to change.

How to call, call for free from a cell, mobile phone to the emergency ambulance for children, psychiatric, adult help with MTS, Tele2, MegaFon, Beeline?

In some emergency situations, people need support. Whether it is an accident, a disaster, an incident of a different scale, or even a major quarrel, there is an urgent mental health service in our country:

for Beeline subscribers: 8-051-8-495-051

for MTS subscribers: 8-800-20000-112

for Tele2 subscribers: 8-800-20000-112

for Megafon subscribers: 8-495-205-05-50

Each city has its own emergency psychological assistance service. You can find out on the websites of city hospitals.

Children's emergency services can be called on the same numbers.

Video: How to call an ambulance correctly

  • from a landline phone by numbers 03 and 103;
  • from a mobile phone (for all operators) by numbers 103 and 112.

As a rule, the connection with the operator "103" takes place within a few seconds, however, having called "103" during the hours of massive incoming calls, you can hear the information of the answering machine: "Hello. You have called the Unified Dispatching Center for Ambulance and Emergency Medical Aid of the city of Moscow, please do not hang up, we will definitely answer you. "

Wait for an answer, do not hang up - otherwise, dialing again, you will again find yourself at the end of the line of calls to the line.

2. What do you need to tell the dispatcher when calling an ambulance?

  • briefly: what happened, what help is required;
  • phone number from which you are calling;
  • the address where the patient is located (if a person needs help on the street, indicate clear landmarks; if a call to the apartment, indicate the place of the nearest arrival to the house, the number of the entrance, floor, code lock);
  • surname, name, patronymic (if known);
  • date of birth (if known) or age of the patient;
  • your last name.

3. How to call a doctor at home?

  • SIM card, number, tariff

      To find out the name and conditions of the current tariff, go to your Personal Account and select the "Tariff" section or dial a free command * 105 * 3 #

      You can change the tariff

      • on the website: select a new tariff, click the "Switch to tariff" button on the page;
      • in the MegaFon application or in the Personal Account.

      You can switch to any tariff except archive. The cost of the transition is indicated on the page of the selected tariff.

      When the tariff is changed, the bundles of minutes, SMS and Internet connected within the current tariff will "burn out" and will not operate on the new tariff. The written-off subscription fee is not recalculated.

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    • How to unblock a number?
      • If you run out of money on the account and the number is blocked, top up your balance. The number is activated after the debt is repaid.
      • If you have not used the number for more than 90 days, it may be blocked. To restore the number, apply to the MegaFon salon with your passport. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
        Find out if it is possible to restore the number by sending a free SMS from a valid MegaFon SIM to. In the message, indicate the number you want to restore, the full name of the owner.
      • If the number is blocked after losing the SIM card, you can get a new SIM card with the same number for free by applying to the MegaFon salon with your passport.
      • If you have set the blocking, the number will be unblocked automatically on the day you selected the blocking end.

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    • How do I get a new SIM card while keeping my phone number?

      Apply with your passport to any MegaFon salon in the Home region, on the territory of which the contract has been concluded. You can get a new SIM card for free and continue using your number. The tariff and all conditions of service remain the same, you do not need to conclude a new contract for the provision of communication services.

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    • How can I keep my number?

      The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, access to the Internet. If you do not use communication services for more than 90 calendar days in a row on tariffs for calls and for more than 180 calendar days in a row on tariffs for the Internet, the subscription fee for maintaining the number begins to be debited daily.

      In case of non-use of communication services on any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services regarding this subscriber number is considered terminated at the initiative of the subscriber.

      The amount of the subscription fee for maintaining the number, the conditions for its cancellation and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber is indicated in the description of your tariff. You can find it in the Tariffs section or Tariff Archive.

      If you do not use communication services for more than 90 days with a zero or negative balance of your Personal Account, the agreement is considered terminated on your initiative. If the number was not transferred to another person, it can be restored by filling out an application in the MegaFon salon.

      If you plan not to use mobile communication for a long time (more than 90 days), block your number.

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      • Use the service Telephone codes of mobile operators. Enter the desired mobile number in the search bar and click the "Check" button. The name of the service provider and the region will be displayed below the search bar.
      • Type the command * 629 # ... Then enter in any format the mobile number you want to check. Operator and region information will be displayed on the screen.

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    • How to renew the contract or change the number?

      You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.

      Choose a beautiful, easy-to-remember number in the online store or in the MegaFon salon.

      The cost of the room depends on the class of the room: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More information about the cost of the room in the description of the service Number selection

      The service operates in two modes:

      • one-way: the caller will hear the message “The subscriber's device is turned off or is out of the network coverage area”;
      • two-way mode: the caller will receive an SMS with your new number.

      In any mode, you will receive an SMS with the number of the person who called your previous number.

      The service does not work if the balance on the old number is negative or zero, as well as if the old SIM card is blocked.

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    • What do I need to identify the numbers of the callers?

      To do this, you have the "Caller ID" service, it allows you to determine the numbers of those who are calling you. The service does not require activation and no subscription fee is charged for it.

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    • Why is my number not clear?

      The number may not be determined if the caller has the AntiAON service activated. Also, the numbers of customers of other operators or customers of MegaFon of other branches may not be identified.

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  • Services, options

      Use any convenient way:

      • Go to the section Balances by service packages in your Personal Account.
      • Open the section Balances by service packages in the MegaFon application.
      • Customize the widget.

      Widget is an element of the MegaFon application. My Account. It is not necessary to enter the application - the remaining minutes, SMS, megabytes, and the balance of the Personal account will be displayed on the screen of your smartphone.

      For the widget to work, install the MegaFon application on your smartphone / tablet Personal Account. For Android OS, the application must be installed in the smartphone memory, not in the SD memory. Go to the settings of your smartphone and activate the widget.

      The appearance of the widget and the amount of residues that will be simultaneously displayed on the smartphone screen differ depending on the OS.

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  • Mobile Internet

    • What to do if the mobile Internet does not work or the speed has dropped?
      1. Check your balance and top up if necessary. To check the balance, type the command * 100 # or go to your Personal Account. The Internet works only with a positive balance. If you have recently replenished your account, please wait a few minutes for the internet to work again.
      2. Check the balance of the Internet package. Open the MegaFon application or go to your Personal Account and in the "Services" section, select Balances by Service Packages. If the included Internet volume is over, connect one of the options to extend the Internet.
      3. Check if you have connected the "Mobile Internet" service by typing the command * 105 * 4 * 4 #
      4. Make sure that you have enabled the "Data transfer" mode. You can check this in the settings of your smartphone or tablet in the section "Data transfer", "Data connection" or "Mobile network" (the name may differ in different devices).
      5. Restart your device (turn off and on).
      6. Disable Wi-Fi on your smartphone / tablet (when using a router from MegaFon, Wi-Fi must remain on).
      7. Move the SIM card to another device. If the mobile Internet also does not work in another device, contact the nearest MegaFon salon with an identity document to replace the SIM card. When replacing the SIM card, the phone number will not change, the service is provided free of charge.
        To find out the address of the nearest salon, open the MegaFon application.
      8. When using the Internet via a modem / router: Reinstall the MegaFon Internet application, try connecting the modem / router to a different USB port on your computer, update the software of your modem / router. You can download the latest software versions for free in the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.

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    • What is 4G +, how to start using it and how is the transition from 2G / 3G to 4G + going?

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    • How do I fund my account?

      Choose any convenient method:

      1. Top up your account from a bank card or e-wallet in the Payment section.
      2. On the main page of your Personal Account, you can top up your account, as well as the account of another Megafon subscriber with a bank card.
      3. Set up Auto Payment yourself in your Personal Account on the website or contact a specialist in the MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
      4. If it is not possible to pay right now, use the Promised payment service.
      5. Another MegaFon subscriber can transfer money to you from his account using the Mobile Transfer service. To send a request to another subscriber, use the free Pay for me service.
      6. If you are a client of Sberbank and your bank card is tied to a phone number, indicate the required amount in an SMS and send it to the number or use the Sberbank Online application.

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    • How to stay connected with a negative or zero balance?

        You already have Zero Problems service activated, with which you can receive SMS, calls in the Home region and call toll-free numbers and 8-800 550-05-00 in Russia.

        The service is connected free of charge, no subscription fee is charged.

        The service is available only in the Home region within 30 days from the date of blocking. It does not work in roaming.

        To make a call if the balance is insufficient, use the Call service at the expense of a friend, and your interlocutor will pay for the conversation. Type " 000 "And the subscriber number, starting with" 8 " or " 7 ", eg: 000792XXXXXXXX.

        The service is valid only for calls to MegaFon numbers.

        To credit the notional amount to your account at any convenient time and continue using mobile services, activate the Promised payment by typing the command * 106 # ... The service is paid.

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        The detailed report contains all information about calls, SMS, MMS and Internet connections with date, time, duration and cost for a certain period. You can also find out information about roaming charges.

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      • For how long can I get details?

        You can order a one-time detailing for one or several days, periodic - for a calendar month, or receive a brief summary of all charges and payments on a monthly basis.

        Your details are stored for 36 calendar months (even after termination of the contract).

        If you have activated the "Periodic invoice detailing" service, the detailed report will be sent to your e-mail once a month (approximately on the 10th day of each month). You can get the report the next month after activating the service.

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      • You can get it in several ways:

        • free of charge in your Personal Account or in the MegaFon application;
        • free by e-mail;
        • by mail, the cost of the service is 100 rubles per month;
        • in the nearest salon, in this case the cost will be 50 rubles for each day of ordered detailing.

        In your Personal Account, you can order detailing for the last 6 calendar months. Information for an earlier date can be ordered at the nearest salon.

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      • Why may not all of the information be shown in the detail?

        The subscription fee is charged in accordance with the Subscription Terms.

        To find out which subscriptions are connected, go to your Personal Account, select the "Services and Options" section, the "My" subsection, which will display a list of subscriptions connected to your number

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      • How do I unsubscribe?

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      • Can I listen to the recording of my telephone conversation?

        MegaFon does not record calls from subscribers.

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      • How to set up call forwarding?

        You can set or cancel call forwarding in the phone menu or in your Personal Account. For the conditions and cost of setting up call forwarding, see the service page.

        If the set forwarding does not work, check if your number is barred and if the number is correct.

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      • To find out who called you while the phone was turned off, out of network coverage or while you could not answer, activate the Who Called + service. You will receive an SMS about the missed call on behalf of the person who tried to call you. The SMS will indicate the number and time of calls.

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      • What is VoLTE technology and what do you need to use it?

        The service is available to MegaFon subscribers at all tariffs, it is provided both in the Home region and in roaming.

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        • You have automatically activated the service I got a call from S. You will receive a notification in the form of a missed call from the person who tried to call you, indicating the time and number of calls. The service is free.
        • Subscribe to the Who Called + service. You will receive an SMS about a missed call or voice messages on your answering machine. When “Who Called +” is connected, the “S Called” service will be automatically disabled.

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    • Emergency help

      • How do I call the emergency service?

        A single emergency call number:

        1 - Fire Department;

        2 - police;

        3 - emergency;

        4 - emergency service of the gas network.

        Emergency phone numbers:

        Emergency - ;

        Calls to emergency numbers are free. You can call if there is no money on the account, and even from a phone without a SIM card to the number.

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      • What to do if your phone is lost or stolen?

          Block the number.

          Free blocking period - 7 days. Then the subscription fee begins to be debited. All communication services on the number before activating the blocking are paid by you. If your phone is stolen or lost, please let us know as soon as possible. This is to prevent the thief or the person who found your phone from using the money in your account.

          Get a new SIM card with your old number.

          Try to find your phone.

          Contact the police and file a theft report. Your phone may be found.

          If you've lost your iPhone or iPad, use Find iPhone.

          If you have lost your Android phone, use the Find My Device function.

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      • How to protect yourself from fraudsters?

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      • How are emergency communication services provided?
    • Roaming

      • How to use communication services when traveling around Russia and the world?

        When traveling in our country, no additional steps are required to use communication services. The only condition is that you must have a positive balance.

        When you leave for other countries, as well as the Republic of Crimea and the city of Sevastopol, where there is no MegaFon network, you need to make sure that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.

        • 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
        • Personal account or MegaFon application;
        • go to the MegaFon salon with your passport.

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      • The cost of communication services while traveling in Russia may differ from the cost in the Home region. You can find out detailed conditions in your Personal Account, in the description of your tariff or using a free command * 139 #

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        There is no MegaFon network in the Republic of Crimea and the city of Sevastopol, so make sure before the trip that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.

        How to find out if roaming is enabled on your number:

        • call the Support Service at 8 800 550 0500 in Russia or at +7 926 111-05-00 from anywhere in the world;
        • write to the chat with support in your Personal Account or in the MegaFon application;
        • go to the MegaFon salon with your passport.

        You can find out the cost of services on the page or in the description of your tariff.

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      • How to activate and deactivate services in roaming and spend less?

        The easiest and most convenient way is the MegaFon mobile application or Personal Account. You can check the balance, activate or deactivate services and options, order details of expenses and ask the support question in the chat.

        In roaming, you do not need to change the mobile Internet settings.

        Note!

        Some phones may restrict data roaming. Go to the settings and check if the mobile Internet is turned on in roaming.

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      • Why is my mobile Internet not working in roaming?
        • There is not enough money in the account. Check your balance and top up if necessary.
        • The phone cannot find the network.
          Try restarting your phone and manually selecting the network. Go to the settings, find the item "Network selection / Operator", select "Manual" or cancel "Automatic". Select a network from the list provided. When the phone connects to the network, Internet access will appear.
        • Data roaming is disabled in the phone settings.
          Go to the settings and check if the mobile Internet is turned on in roaming.

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