Windows 10 is now the new operating system for users. But despite its capabilities, it still needs to be improved, like any other system, for convenient use. If errors occur and updates freeze, do not solve the problems yourself. In order not to aggravate the situation, it is better to use proven methods. Let's take a look at how to deal with computer freezes during Windows 10 updates.

Why Windows 10 freezes when downloading updates

This problem can be caused by various reasons:

  • work with various programs that reduce PC performance;
  • a large number of applications running in the background;
  • the update conflicts with the antivirus;
  • lack of free disk space;
  • faulty RAM.

How to fix update freezes by 32%

Some computers have very poor internet connection or poor performance.

Updating on older devices takes a very long time, so users with weak PCs can only wait patiently for the process to complete. Indicator hard disk will flash as a signal that the updates are not yet complete.

Typically, the PC freezes at 32% when you try to update the system using Windows Update.

If the Windows update has stopped at 32%, do not rush to interrupt the process - the computer may load the necessary files

The device may slow down for a long time without responding to anything and showing no signs of the end of updates. This error can be easily fixed. You need to download or install old service packs to new system then it worked stably and without problems. It is necessary to diagnose "Windows Update":

  1. Press the Win + R buttons.
  2. Enter the msdt / id WindowsUpdateDiagnostic command in the Run window. Click OK.
  3. Click Advanced.
  4. Check the box "Apply fixes automatically" and select "Run as administrator".
  5. Click "Next". When the steps are complete, you can safely upgrade the OS to Windows 10.

When a black screen appears and a mouse pointer with a blue circle appears, you might think that the updates have stopped and the computer just froze. It actually downloads dynamic updates for Windows 10.

The black screen is caused by downloading dynamic updates

The process really seems to be very slow with little performance. To speed up your downloads, check to see if you have plugged in USB devices. Disable them. Then the PC will work faster.

Reasons why the computer does not update after 99% (also suitable for 91%)

After booting up to 99%, the computer freezes completely, and the installation may be delayed for for a long time... This is due to the fact that you have downloaded an unwanted program to your PC. The problem will be solved if the user performs a clean boot, which will launch Windows system using minimal driver sets and various programs, and thus will reduce the chances of a conflict with the system software. Clean Boot will help you get rid of unnecessary background applications that only slow down your operating system:

  1. Press the Win + R keys.
  2. Enter the msconfig command. Click OK.
  3. Click the Services tab.
  4. Check the "Don't show Microsoft services" checkbox.
  5. Click on "Disable All".

How to deal with 71% freezes of update installation

The computer stops at 71% of downloading updates due to a large number of programs running in the background. Be sure to look at which programs you no longer need and turn them off in the Startup menu:

  1. Go to the start menu. Add the msconfig command. Wait for System Configuration to open.
  2. Click the "Open Task Manager" button.
  3. Go to the Startup tab in the Task Manager. Right-click on any program and click Disable. Click "Apply" and "OK".
  4. Turn off the "Task Manager" and restart your PC.

Video: how to disable autoplay programs in Windows 10

Computer slows down by 75% when updating Windows

If there is more than one in the computer HDD, then unplug everything (including external hard drive, USB key) except for the target hard drive, where Windows 10 will be installed. Very often, when it hangs at 75%, the problem changes the system locale to English. And the update is successful only in a non-English version of the OS. The system locale should be changed to Russian. To do this, do the following:

  1. Go to the start menu. Select the "Control panel" item.
  2. Click on the "Clock, Language, and Region" section.
  3. Select "Add a language" under "Language".
  4. Click on "Add a language".
  5. Find the required language in the list and click on it.
  6. Click on "Options".
  7. Wait for the end of the language availability check.
  8. Click Download and install language pack.
  9. Wait for the end of the boot process.
  10. Go to language options (button "Options").
  11. In the window that opens, click on the "Make this the primary language" button.
  12. Restart your computer after changing the system locale.

Video: how to change the locale in Windows 10

A universal way to fix errors when updates freeze

You need to use a remedy Windows troubles Update to help you deal with update errors:

  1. Press Win + X and go to Control Panel.
  2. Click on the "Troubleshoot" section.
  3. Under System and Security, click on Troubleshoot with Windows Update.

    Click on fix problems with "Update Center"

  4. Wait for the wizard to complete the check and find out if the error has been resolved.

If none of the above solutions helps you fix your Windows 10 upgrade issue, try deleting the Software Distribution folder:

  1. Go to the path "C" - "Windows" - "SoftwareDistribution" - "Download folder" and delete all files from the last folder.
  2. Go to the "Start" menu and select "Command Prompt" ("Administrator").
  3. Type exe / update now and press Enter.
  4. Go to Windows Update and check if the error is not resolved.

Preparing to install updates freezes

Most often, preparation for installing updates hangs due to a conflict software or a pre-existing problem that simply didn't get noticed until Windows updates started installing. Do the following:


Video: How to Enter Windows 10 Safe Mode

Updates download hangs

Freezes occur due to a damaged OS distribution, which does not have enough space on the hard disk, or due to incorrectly set parameters in BIOS settings... To correct the parameters, do the following:


Get Updates searches endlessly

Sometimes it happens that loading new version The OS starts to slow down when updates come. This process can go on an endless search with no result.

The reason for this freeze may be the incorrect operation of the "Windows Update Service", because it is she who causes the slowdown of the download. To disable it, do the following:


Almost any problem or error related to the computer can be solved nowadays. Developers are constantly trying to improve the performance of the new operating system for the user, but many problems have to be dealt with alone. The most important thing is to use trusted sources so that the system updates without problems.

On the this moment There are three different issues that Windows 10 users face when installing updates. Firstly, it is an error downloading the update or the download process freezing. Secondly, these are problems during the installation of the update, and finally, the system crash with BSOD after reboot. Below are a few possible solutions for troubleshooting.

Fixing the problem of downloading the Windows 10 update

If the cumulative update won't download, try the following steps:


If a cumulative update hangs during download or installation fails, then something went wrong with the update files. After clearing the folder containing the update files, Windows Update will try to download the update components again. Navigate to the following location:

C: \ Windows \ SoftwareDistribution \ Download

Delete all files / folders, but do not delete the Download folder itself. Select all files and folders using CTRL + A and press the Delete key to delete. Restart your computer and run the update procedure again.

If the cumulative update freezes during download, try the next solution:

  1. Enter Services
  2. Scroll to Service Delivery optimization.
  3. Right click on the service and select Properties.
  4. Change the Startup Type to Manual.
  5. Reboot your computer.
  6. If Windows 10 update still freezes, change the startup type to Automatic (Delayed Start).

Stop Windows Update

If stopping the Delivery Optimization service does not solve the problem, additionally try stopping Windows Update. If Windows 10 update hangs during the “Initializing ...” phase, try the following solution:

  1. Click on the "Start" menu icon.
  2. Enter Services and launch the classic application of the same name.
  3. Scroll to Service Windows Update.
  4. Right click on the service and select Stop.
  5. Reboot your computer.
  6. Check for new updates.
  7. The update should proceed normally.

Windows Update Reset Script

Will completely reset the Windows Update client settings. It has been tested on Windows 7, 8, 10 and Server 2012 R2. The script will configure the services and registry keys related to Windows Update, restoring the default settings. It will also clean up files related to Windows Update.

Fixing the problem of installing Windows 10 update

In some cases, you may face a problem installing an update. If the update installation is stuck at some point, then try the next solution.

If your computer freezes at the stage, then follow the instructions below.

  • While holding the power button, turn off the machine.
  • Restart your computer and boot into Safe Mode.
  • Sign in to your account (if necessary).
  • Make sure all virus scanners are disabled before proceeding.
  • In the Start menu, type Recovery and select the corresponding classic app.
  • Click on Launching System Restore.
  • Select an earlier restore point and then click Next.
  • Follow the instructions to start the system restore.
  • Wait while your computer completes the system restore process.
  • Regardless of whether the recovery succeeds or fails, you are most likely a freeze error rescuer at the “Prepare for Windows setup... Do not turn off your computer. "
  • Sign in to your account if required.
  • Disable virus scanners before proceeding.
  • Start the Windows update process.
  • The update should now install without problems.

Some users may encounter a stop error causing the display blue screen death (BSOD) during system reboot.

If you encounter a BSOD crash while updating Windows 10, check out this article:

Other problems updating Windows 10

After installation Windows updates 10, you may encounter some issues like internet connection errors.

To fix these problems, you need to run the following commands from the command line (cmd.exe). In the search box on the taskbar, type Command line, press and hold (or right-click) Command Prompt and select Run as Administrator. After opening the command line, enter the following commands one by one:

netsh winsock reset catalog

netsh int ipv4 reset reset.log

If you are still facing “No Internet Connection” issue, please update your computer's IP address. To do this, open command line(Win + R, enter cmd.exe and press Enter) and enter the following command:

ipconfig / renew

Disable Windows 10 and driver updates

Sometimes, you may need to disable the installation of Windows 10 updates on your computer. Windows 10 Pro users can defer updates for a certain period of time, but Windows 10 Home users do not.

Microsoft has provided a separate Show or Hide Updates tool to disable cumulative updates or even drivers.

DISM Commands to Check Windows 10 Issues

You can use the official DISM Windows Image Repair commands to fix any issue with your updates .. Before you start, it's a good idea to make a full system backup or create a system restore point in case something goes wrong.

Using the CheckHealth option in DISM

Team / CheckHealth DISM allows you to detect potential corruption. This command is used only for troubleshooting purposes, but does not perform any troubleshooting operations.

Command line, right-click on the link that appears and select "Run as Administrator" because Device Administrator rights are required to run DISM.

DISM / Online / Cleanup-Image / CheckHealth

UsingoptionsScanHealth'sDISM

Team / ScanHealth DISM allows you to scan a Windows image for any damage. Unlike / CheckHealth, checking / ScanHealth can take up to 10 minutes.

To run this command, follow these steps:

1. Enter the Start menu in the search Command line

2. In the "Command Prompt" enter the following command and press Enter:

DISM / Online / Cleanup-Image / ScanHealth

UsingoptionsRestoreHealth inDISM

Team / RestoreHealth in DISM allows you to automatically carry out the procedure for repairing damaged Windows images... Unlike / ScanHealth, the / RestoreHealth check can take up to 10 minutes.

To run this command, follow these steps:

1. Enter the Start menu in the search Command line, right-click on the link that appears and select "Run as administrator".

2. In the "Command Prompt" enter the following command and press Enter:

DISM / Online / Cleanup-Image / RestoreHealth

Note: during the startup of / RestoreHealth or / ScanHealth, you may notice that the procedure hangs between 20% or 40% - this is absolutely normal behavior.

Having problems with Windows 10 after updating? Computer freezes after entering password and logging in? The latest Anniversary Update is causing the system to freeze on some computers. See what you can do to get your computer back in working order.

Windows 10 - what to do if the system freezes after an update

There is more and more information on the Internet that the latest Anniversary Update for Windows 10 is not as seamless as one might have assumed at the very beginning. It turns out that some users have problems with the system freezing after updating to version 1607. The computer boots normally, but after entering the password on the screen Windows login 10 hangs and nothing can be done - the cursor does not work, and the system does not respond to commands from the keyboard. After a reboot, the same thing happens - and so on in a circle. Sometimes the computer freezes immediately after logging in, other times after a few minutes.

All these points are actively discussed in the forums. Several solutions have appeared to help fix this issue.

Important! The solutions below are solely for fixing the freeze issue that appeared after the Anniversary Update. Don't use these methods when Windows 10 freezes for other reasons. It is also important that the problem with freezing after last update The Anniversary Update is quite extensive and its appearance can be caused by many factors, so we are not 100% sure that you will be able to fix the problem using one of the listed methods. The one-stop solution will have to wait - it can only be developed by Microsoft and released as an update.

Method number 1 - uninstall update KB3176929

The KB3176929 update includes a set of fixes that should improve Windows work 10 in version 1607 (i.e. after the Anniversary Update). Several users have noticed that the update can cause the computer to freeze. Uninstalling it helped some users to get rid of the system freeze.

Right click on the Start button and go to Control Panel. Then go to the Programs and Features tab. The classic window of the software installed on the computer will appear. In the left side menu, click on the "View installed updates" tab.

All updates installed in the system will appear in the window that opens. Find here "Update for Microsoft Windows(KB3176929) ", select it, then click the" Remove "button and restart your computer.

Method # 2 - Installing the Intel Rapid Storage Technology driver

Intel Rapid Storage Technology driver is responsible for working hard drives in AHCI and RAID mode. Windows OS has its own driver versions, so if you do not have a driver from Intel installed, then system files... It turns out that for some users, the lack of a driver from Intel was the reason for Windows 10 freezing after the Anniversary Update.

If you have a laptop, then look for the driver on the manufacturer's website in the section with files for your model. However, if you cannot find it, then the driver can be downloaded from the Intel official website.

After installing the driver, restart your computer. The Windows 10 freeze issue should be fixed.

Method number 3 - Create a new user account in safe mode

Reddit user jaySeraph submitted his own method that allowed him to solve the freeze issue. It consists in starting the computer in safe mode, creating a new user account, removing antivirus programs, scanning the computer with using Windows Defender and restart your computer normally.

Step 1. Start your PC in safe mode. It's easy enough to do this, even before you log in. At the login screen, hold down the Shift key on your keyboard and click the Power (Shut Down) icon in the lower right corner, then select Restart. The computer will restart in recovery mode - select "Troubleshoot - Advanced - Boot options".

Select the option to reboot the system, then on the boot method selection screen, press "4" to enter Safe Mode.

Step 2... After logging into Windows, open the Settings app and navigate to the Users tab. Create a new user account (without logging into a Microsoft account).

Step 3... If you have any security or anti-virus software installed on your computer, uninstall it.

Step 4... Log out of your current account and log back in with the new user account.

Step 5... Go to the Settings tab from the Start menu and select Update & Security - Windows Defender. Turn off Auto Sample Submission.

Step 6... Start Windows Defender by searching (search for an appropriate name) and allow virus definition updates to run. Perform a quick scan of your system for threats.

Step 7... After the scan is finished, restart your computer in normal mode and log in with your account which you previously used.

After completing these steps, the problem should go away in most cases. But if Windows still freezes, try the next solutions.

Method number 4 - Disable AppXsvc service in the Registry Editor

Many users report that disabling the AppXsvc service helped them fix system freezes after the Anniversary Update. This service is responsible for maintaining apps downloaded from the Windows Store. In addition to freezing the system, AppXsvc can also overload the processor.

To disable it, you need to restart the PC in safe mode. How to do this, see above. After entering Safe Mode, press the Windows key + R keyboard shortcut, and then in the Run window type the following command:

Confirm its execution by pressing Enter. In the Registry Editor that opens, on the left side of the window, go to the path:

HKEY_LOCAL_MACHINE \ SYSTEM \ ControlSet001 \ Services \ AppXSvc

Click on the AppXSvc entry on the left side and then look at the right side of the Editor window. Here are the entries related to this section. Find the entry "Start" and double-click on it to change its value. Set the value to "4". Save the changes by clicking on OK, close the Registry Editor and restart the computer normally.

Method # 5 - Disabling search services and preloading into memory

Some users have fixed the freeze issue by disabling the following two services:

  • Windows Search;

However, disabling them has certain disadvantages. Windows Service Search is responsible for indexing files on the disk, for them quick search... Disabling this service will affect the speed of searching for files on the disk through search engine Windows.

To disable the service, restart the system, and then press the Windows key + R key combination. In the window, enter the command:

services.msc

The system services window will open. Find the first of the above (Windows Search).

Double click on it to enter its properties. Select Stop and then set the startup type to Disabled. Repeat for the next service (Memory Preload). After these steps, restart your computer.

Method number 6 - Restore the previous version of Windows 10 (remove the Anniversary Update)

If none of the above solved your problems with the computer freezing after the Anniversary Update, then the only solution is to uninstall the update and return to the previous one. Windows versions 10. Anniversary Update during installation creates backup previous version OS, so it's pretty easy to get back to it.

Even if your computer freezes immediately after logging in, you can do it without any problems. Turn on your computer and wait for the login screen to appear. At the login screen, press and hold the Shift key, then click on the Power (Shut Down) icon in the lower right corner and select Restart.

The system will go to the recovery menu. Select Advanced Options - Restore Previous Build. Then follow the instructions on the screen. Windows 10 guides you step by step through the process of restoring your system to a previous version.

After rolling back to the previous Windows 10 (without the Anniversary Update), just in case, completely disable the installation of updates (Defer updates) until Microsoft releases a patch that fixes freezing problems.

Situations when Windows cannot update for a long time are annoying. While the message "Please wait" is lit on the screen, you are deprived of the opportunity to work at the computer. Moreover, it is often impossible to update even on a freshly installed system.

They especially like to install and hang for a long time in the process. If a similar problem occurs, the following steps can be taken.

This is the simplest and most obvious action, but in most cases it is sufficient. Download Windows Update Troubleshooter and run it. Then click Next and wait while Troubleshooter detects and fixes the problem. If necessary, the utility will offer to reboot the system.

We clear the cache and restart the update service

If the Windows Update Troubleshooter was unable to fix the update problems, you can try manually clearing the downloaded updates cache. It often happens that update files become corrupted when you turn off your computer while Windows has not finished updating. In this case, you can clear the update cache, and Windows will download them again.

Go to the "Start" menu, enter "Command Prompt", right-click on the icon that appears and run the Command Prompt as administrator. Then enter the following commands in sequence, waiting for the previous one to be executed:

  1. Stop update services:

net stop wuauserv

net stop cryptSvc

net stop msiserver

  1. Rename the update folders (after a successful update, they can be deleted):

ren C: \ Windows \ SoftwareDistribution SoftwareDistribution.old

ren C: \ Windows \ System32 \ catroot2 Catroot2.old

ren "% ALLUSERSPROFILE% \ application data \ Microsoft \ Network \ downloader" downloader.old

  1. Start update services again:

net start wuauserv

net start cryptSvc

net start msiserver

The system update should now go smoothly.

Checking the integrity of the system

Sometimes updates cannot be installed because some system files are damaged. You can check if everything is in order with the system and correct errors if necessary. To do this, run Command Prompt as administrator and enter the following command:

DISM / Online / Cleanup-Image / RestoreHealth

Hit Enter. When the system has finished executing the command, enter:

Press Enter and wait for the command to complete, then reboot.

Performing a clean boot

It is worth doing this if the previous methods did not work. Net Windows boot is booting the system without third party applications that may affect the update process. To learn how to perform a clean boot, see the instructions.

After rebooting, repeat the previous steps to clear the update cache again. Then launch the "Update Center". Before doing this, it is recommended to disconnect unnecessary peripherals from the computer.

Remember to re-enable startup applications by resetting your computer to normal startup when the system update is finished.

Installing updates manually

Windows allows you to download and install updates manually. Sometimes it helps. If you see that some updates cannot download or have been installed incorrectly, you can find them on the Microsoft website using their number, which looks like KB1234567.

Have you had problems updating? If so, how did you solve them?

Windows 10 developers strive to fix bugs, protect the system, improve its performance - that's why updates for it are released quite often. Sometimes, you may notice that the installation of updates is stuck in Windows 10. The reason for this phenomenon can be many factors: from a software error to incompatibility with the PC configuration. Let us dwell below on what to do in such cases.

What to do if the installation of updates in Windows 10 is stuck

Consider several options below. They can be used both individually and in a complex manner.

The application did not freeze, but just a long download of updates (do you have a good internet speed?) Or installing rf. In any case, just wait a little before starting any drastic methods. It is possible that everything will be completed successfully without additional intervention.

Using system restore points if the installation hangs

Make it a rule to create a new system restore point before each update installation. If this freezes, and you cannot start Windows 10 after restarting your computer, this restore point will come to your aid, by rolling back to which you can return the system to a working state.

Low disk space with Windows 10 to install updates

The system disk is low on space. Be sure to check this factor before installing. Free space must be at least 15% of the total hard disk space.

Installation hangs - check your RAM

Check if it works random access memory PC using any diagnostic software. Replace the faulty memory module if found and try installing updates again.

Can I restart my computer when the update process is stuck? If there is no other way out, then yes. However, there is a possibility that operating system will not be able to boot. Then use the system restore point service and using the boot Windows disk 10 roll back the changes to a usable state. Do not neglect this feature - it will help you save a lot of time and money on restoring Windows to working condition.