The release of The Crew was marked not only by the opportunity to race sports cars with players from all over the world, but also by a bunch of bugs and errors that the developers were eliminating rather slowly. Many people don’t even launch The Crew Uplay version, which should work perfectly, given the cost of the product. However, not all problems are related to the game's code. For most gamers, The Crew does not start due to weak hardware, and not poor optimization. Even after a while, you can find users on the forums who still have problems, despite the patches that have been released. Today we’ll figure out why The Crew doesn’t launch, but first things first.

Description

The Crew is a car simulator with a well-developed online mode. The development was carried out by two teams - Ivory Tower and Ubisoft, but everyone knows who got all the honors. The game was released on personal computers and consoles latest generation. On December 2, 2014, users were able to download the full version.

The main focus of the game is online. There is also a single player campaign that can be completed in 20 hours. You can complete tasks alone or with friends online. Requires a permanent Internet connection. Multiplayer mode makes it possible to gather a group and make races together, as well as complete tasks.

The advantage of the game was the open world. Based on the map of the United States of America, only much smaller. The total length of roads is more than 10 thousand kilometers. The map is divided into 5 regions. To open them, you will need to complete tasks and participate in races. The regions differ from each other and have unique attractions. In addition, new vehicles and improvements are unlocked as you progress.

Undoubtedly, the game clearly deserves the attention of car racing fans. Having become familiar with key features, let's find out what to do if The Crew does not start.

System Requirements

Before you start looking for possible errors that cause crashes and lags, you should find out if your PC is suitable for running the game. The Crew does not launch without constant Internet access, so there is no point in downloading repacks and trying to install them. There is no working “pirate”, and it is unlikely to appear, since it is difficult to bypass the protection that is provided by constantly sending information to the developer’s servers. Buy the licensed version, which is more likely to run and cause fewer problems.

Minimum:

  • To start you will need an operating room Windows system 7 or later. Works only with 64-bit versions.
  • For stable operation at medium/high graphics settings, an old Core2 Quad Q9300 running on clock frequency 2.4 GHz. Newer is better. Any processor with similar characteristics from AMD will do.
  • TO installed video card The Crew is also undemanding. For a comfortable game, a similar one from AMD is enough. The required minimum video memory is 512 MB.
  • For stable operation, 4 GB of RAM is enough. However, it is better to have more RAM. Often The Crew does not start due to a lack of RAM.
  • In addition to the mouse and keyboard, you can connect other peripheral devices, such as a gamepad or steering wheel.
  • Works on Windows 7 and later (64-bit versions).
  • To realize the full potential of the game, you need Core processor i5 750 from Intel or similar from AMD.
  • Maximum graphics settings will be provided GeForce video card GTX580 from Nvidia. Similar ones from AMD with 1 GB of video memory will do.
  • 8 GB of RAM will allow you to play without lags or crashes.

The requirements are quite reasonable; even most modern laptops can handle the game. If The Crew does not start, the screen is black or FPS is low, the first thing to do is try expanding the amount of RAM.

Update

This step is mandatory; every advanced user, when errors occur in the game, updates the drivers for the video card and other devices first. You can do the same by downloading from the manufacturer’s website latest versions. Typically, productivity increases significantly after this simple but effective action. Update other devices too, e.g. sound card, so as not to experience problems with noise and wheezing from the speakers.

Clearing your computer of useless junk can be a big help. You can do this manually or put everything on the shoulders of optimization programs. Remove unnecessary programs, watched TV series, music, old files - you will immediately notice how your PC will do its job faster.

Doesn't start

For many, The Crew does not start even after the update, so more effective measures will be needed. First, change the graphics settings in the game configurations. To do this, find the file at the path C:\Users\USERNAME\Documents\The Crew\. It is impossible to say with what parameters the game will run on your device, so experiment. Don't forget to make copies of the files you change.

Brakes

The most common problem. This can be fixed by lowering the graphics. Here you will have to build on the capabilities of the hardware and experiment, gradually raising the number of frames to an acceptable level. Increasing the page file helps some people. This can be done in “Advanced system settings”, which can be found in “Computer Properties” on the “Desktop”. There are also significant benefits to cleaning up unnecessary processes in the task manager, so don’t neglect it.

Departures

The problem most often occurs among fans of high graphics settings. The solution is to disable some effects that seriously load the computer’s video card. Crashes may occur due to lack of hard drive space. Some users experienced problems due to the PC version of the game not being suitable for their PC configurations. The only way to fix it is to install the latest patches or roll back to previous ones.

Here it is, the release of The Crew on computers happened, although it entailed some problems for players who tried to launch the game, but it was unsuccessful.
Yes, despite the fact that the game as a whole is quite stable thanks to the closed beta test that took place before the game's release, some gamers still had problems launching The Crew. This material on solving problems with launching the game is dedicated to them.
It doesn't matter if you get an error when launch of The Crew or nothing happens when you start - this material will still help you launch The Crew.
So, we have laid out special tips with the help of which a dysfunctional The Crew can be aroused.
Let's begin...

So, if you have a black screen, try as soon as it appears - minimize the game by pressing ALT+TAB and expand it when you hear sounds. If this does not help, then follow the steps below 4, 5, 3 (video driver) and 2 .

If there is no black screen, then you should go through the following points:

1. Your computer may not meet the game's requirements. The system where you run The Crew must have 64-bit Windows 7 or Windows 8, and the video card must support DirectX 10.
These are the basic requirements for your computer, but The Crew's complete minimum system requirements look like this:

System: Windows 7 SP1, Windows 8/8.1 (64bit)
CPU: Intel Core 2 Quad Q9300 @ 2.5 GHz or AMD Athlon II X4 620 @ 2.6 GHz (or better)
Memory: 4 GB RAM
Graphics: NVIDIA GeForce GTX260 or AMD Radeon HD4870 (512MB VRAM DirectX 10)

2. The Crew may not work if there is a file problem.
Licensed copy: Check the integrity of the game files in its properties, in the Steam library
Pirate copy: Make sure that during installation, startup, antivirus or standard remedy protection in Windows did not delete some game files.
It is recommended to change the crack.

3. Update additional gaming software by uninstalling it first old version from your computer, if available.
Especially for those who have an error in the game - we have written in brackets words that may be in the error and to fix which it may be enough to install only 1 component.

Even if there is no error, installing the component can help launch The Crew.

4. Try changing the graphics settings and running the game in windowed mode. You can change the settings in the game configuration files, and they are located in the folder:

C:\Users\USERNAME\Documents\The Crew\

5. Some tips:

Increase the swap file

Make sure that the username in the system does not contain Russian letters, as does the path to the game folder.

We hope we helped you launch The Crew and it is now working properly for you.

The online racing simulator The Crew from Ubisoft, released in December 2014, quickly became one of the hits of the gaming market. Huge game world, excellent graphics and sound, the opportunity to compete with other players online and many other advantages have led to the enormous popularity of the game around the world. At the same time, The Crew game is not without various errors, and in this article we will analyze one of the most common gaming problems when The Crew game does not launch in Uplay.

Symptoms of The Crew launch problem

Usually the error with opening the game The Crew manifests itself in several variations. When you click on “Play” in Uplay (a service client from Ubisoft, similar to Steam), The Crew game does not launch, or it starts, the loading indicator appears and then simply nothing happens.

Despite the fact that the game has passed a long closed beta test, this error continues to appear with enviable regularity, and below I will outline ways to solve this problem.

Game system requirements

Before blaming the developers for bugs in The Crew game itself on Uplay you need to familiarize yourself with the minimum system requirements to the program.

They are as follows:

  • Operating system Windows 7 (SP1) 64 bits or higher;
  • Processor level Intel Core 2 Quad Q9300 2.5 GHz, its equivalent AMD Athlon or higher;
  • RAM 4 gigabytes or more;
  • AMD Radeon HD4870 video card (memory 512 megabytes) with DX10 support, its analogue from Nvidia, or a more powerful video adapter.

Thus, if your computer does not perform as advertised minimum requirements, then the performance of the game on your PC is in big question, and various glitches and failures in its operation will be more a pattern than an accident.

Reasons why The Crew game does not start

So, I would note the following reasons for the problem with the game The Crew on Uplay:

  • Computer hardware does not meet the minimum gaming requirements;
  • The integrity of game files has been compromised;
  • PC infection with virus programs;
  • Incorrectly hacked game;
  • Outdated graphics card drivers;
  • Outdated version of Direct X, Visual C++, Microsoft Net Framework;
  • Running the game not as an administrator;
  • Lots of things running in the background computer programs, consuming a significant portion of PC resources;
  • Antivirus and firewall blocking network connections games;
  • Lack of necessary system updates in the OS.

How to launch The Crew game on Uplay

Among the variations for solving the problem with the lack of start and endless loading of the game The Crew, I would note the following:


A visual video describing some of the problems in launching The Crew game and options for solving them can be viewed in the video:

Conclusion

The reason why The Crew Uplay does not start or the game refuses to load can be a whole complex of factors described above. For those users whose computers meet gaming requirements, I would advise you to try all the tips described above, from the simplest to the more complex. If you have licensed version, you have a powerful and modern computer, tried all the tips, and The Crew game still won’t launch - then it might be worth contacting technical support Ubisoft for advice and consultation is your legal right.

On December 2, Ubisoft Reflections gave us the release of the racing simulator The Crew, but the release new game always brings problems to avid gamers. The Crew also did not go unnoticed. Gamers began to storm search engines with queries: The Crew error, The Crew does not start, The Crew does not work, The Crew game has a black screen, the game freezes, there is no sound, looking for a solution to problems with launching The Crew game. We waited certain time, analyzed all the errors of The Crew and now we are posting the most popular problems of the game and their solutions. So let's get started:

1.System requirements required to run The Crew - this is Windows 7 or 8 only 64 bit. Video card supporting at least DirectX 10 (AMD Radeon HD4870 and higher, NVIDIA GeForce GTX260 and better). RAM the more the better, but 4gb is the minimum volume for a comfortable game. If the configuration of your PC or laptop is the same or higher, then your chances of playing the game are 99%. The game will not work on Windows XP.

2. The Crew black screen on startup — for some it helps to minimize and expand the game when starting. To do this, when a black screen appears, press alt + tab and toggle until you return to the game. Also, the alt+enter key combination can help in this situation. It didn't help, let's move on.

3. The Crew error, no sound, doesn't work at all - the problem is most likely in the outdatedness of your system:

  • Error d3dx9_43.dll, xinput1_3.dll, d3dx9_31.dll d3dx9_34.dll, xinput1_2.dll— install and update;
  • Error msvcr100.dll, runtime error, msvcr100.dll is missing— install or update;
  • When launching The Crew, just nothing happens or an error occurs 0xc000007b- install and
  • If you have installed all this and the game still does not start, update your video card or ati radeon drivers; Also be sure to install . If links to programs do not work, they are additionally available in the left block and on the page.

4. The game still doesn’t start, try and experiment in the configuration file The Crew, which should be located at: C:/> users > username > documents > The Crew. I would like to immediately note that the username must be in English characters only. If this is not the case for you, this may be the main reason for the game not working if all other conditions are met. Be sure to change the username in the system using only English characters;

5. The Crew does not work or throws an error if necessary files are missing games: if you have a license, rehash or download the game via the steam service; you have a pirate, then when installing and launching the game, be sure to disable the antivirus, otherwise check the antivirus quarantine for files from the folder where you installed the game;

So, after all the above manipulations, The Crew game should not throw any errors and should start on your computer. If this did not happen, perhaps you missed something, otherwise write in the comments, we will sort it out individually! Good luck!