Hongkong Post is an independent division of China Post. This carrier is very popular among sellers on AliExpress because it works much faster than the main Chinese carrier China Post. Sometimes it acts as the main free delivery option, and in some cases it is offered as an alternative method for an additional fee.

Depending on the type of cargo, all shipments are divided into 3 categories, each of which is sent by a separate division of Hongkong Post:

• In Hongkong Post Air Mail Small packages weighing up to 2 kg are accepted.
• Hongkong Post Air Parcel is responsible for parcels weighing up to 10 kg.
• If you need to send a parcel with a larger weight (up to 31 kg), then you should choose the Hongkong SpeedPost method.

In addition to weight criteria, there are also size restrictions for international postal items (IPO). So, for a small package, it is necessary that its two dimensions (two sides) exceed 9 and 14 cm, but none of the sides should exceed 60 cm. In this case, the total value of all three dimensions (H+W+D) should not be more than 90 cm.

For parcels, a limit of 1.5 m is established for any of the dimensions, as well as the total value of all dimensions is 3 m.

When registering an IPO with Hongkong Post Air Mail or Parcel, the sender can, at his discretion, register it (in this case, tracking of the parcel along the entire route will be available) or refuse registration in order to save on delivery.

In the Hongkong Post service, all registered MPOs receive a special 13-digit track number, by inserting which into a special field on the website or (if the recipient is from the Russian Federation), as well as in the tracking form on, you can obtain information about the current status of the expected parcel.

The track numbers of registered items issued by Hong Kong Post have the following structure:

• R*987654321HK - tracking number template for a small package weighing up to 2 kg.
• C*987654321HK - tracking number template for parcels weighing from 2 to 10 kg.
• E*987654321HK - tracking number template for EMS parcels sent by Hongkong SpeedPost.

The "*" symbol replaces English letter(A-Z), which is part of the unique IPO number, is a letter of the Latin alphabet that ensures the uniqueness of the number, taking into account the next 9 digits. The final pair of letters “HK” is the international country code, in our case Hong Kong.

Parcel tracking statuses

All MPOs made through Hongkong Post receive the following statuses during the delivery process:

• The item (С*xxxxxxxxxHK) was posted on 05-02-2016 and beign processed for delivery to the addressee [The parcel with the specified number arrived at post office 02/05/2016 and is being prepared for further delivery to the addressee].
• Destination - “recipient country”. The item (С*xxxxxxxxxHK) left Hongkong for its destination on 09-02-2016 [Destination - “recipient country”. The parcel left Hong Kong for its destination on 02/09/2016].

Subsequent statuses are not displayed on the Hongkong Post website, but you can find them on the website of the “recipient country” or by using the form.

AliExpress states that orders sent by Hongkong Post Air Mail or Parcel services take from 15 to 50 days to arrive. During major holidays and other significant events, during which transport companies overloaded, delivery times may increase.

Features of SpeedPost shipments

SpeedPost was established in 1973 and is part of the parent company Hongkong Post. His responsibilities include international courier delivery. SpeedPost has almost 2,000 points in Eurasia and more than two hundred delivery points located throughout the rest of the world. The company's services are used by many small and medium-sized businesses and individuals. Trust is earned through years of reliable work and high quality services provided.

Particularly popular with this company is express delivery to large countries and cities, which is carried out by a team of professional couriers. The SpeedPost network is constantly growing, covering an ever larger territory. To make work more efficient, the company cooperates with the official postal companies of nine countries: Correos Post, La Poste, United States Postal Service, Australia Post, British Royal Mail, Korea Post, Singapore Post, China Post and Japan Post.

Hong Kong Post's Speed ​​Post division is part of the international EMS network that deals with express parcels.

SpeedPost services for orders from AliExpress are offered by sellers exclusively as a paid basic or alternative way delivery. This is due to the very high cost of such shipments. In order not to be unfounded, we will give several examples of the cost of shipments to the Russian Federation:

• A shipment weighing 1 kg will cost the customer $287
• A parcel weighing 10 kg will cost $1,200 for a multipack and $1,430 for standard packaging.
• A parcel with a maximum weight of 30 kg will cost $3216/$3630 per multipack/standard.

As you can see, this delivery is not affordable for everyone. But the company can very well justify such a high cost. fast delivery. Such items are guaranteed to be delivered within 1 to 5 days. At the same time, all parcels receive an international track number, which, of course, is tracked without any problems.

HongKong Post is the oldest post office, which was founded back in 1841. For some time, the Hong Kong Post branch was subordinate to Great Britain, however, since 1860 it was again transferred to the PRC. Since the late nineties of the last century, it has been operating as an independent branch of China Post.

Today this is one of the cheapest options for postal delivery of items from China.

Types of international shipments Hong Kong Post

Items weighing no more than 10 kg are sent by regular Hong Kong post. For parcels weighing over 10 kg, a special Hongkong Speedpost service has been created.

International shipments accepted for processing by HongKong Post:

Letters, postcards, packages, secograms, not exceeding 900 mm in size in the sum of three dimensions (the largest side should not exceed 600 mm) and weighing not more than 2 kg;
- round shapes of items, the largest dimension of which does not exceed 900 mm;
- parcels not exceeding 150 cm in length and not more than 300 cm when adding length and girth and weighing no more than 30 kg;
- large-sized items, measuring no more than 150 cm in length and no more than 300 cm when adding length and girth and weighing no less than 10 kg, but no more than 30 kg.

Track codes issued by Hong Kong Post are of two types:

Rx123456789HK - track for shipments weighing up to 2 kg;
Cx987654321HK - track for shipments weighing more than 2 kg, but not exceeding 10 kg.

In track numbers, the Latin letters R and C indicate the type of shipment mentioned above. X is an individual letter of the Latin alphabet (from A to Z), it allows you to make the number unique. Next comes a digital code, unique for each shipment. The last Latin letters HK is the sending country, since we are dealing with Hong Kong Post, then this is Hong Kong.

For EMS parcels, the track code is EE123456789HK.

There are restrictions on the content of shipments, which can be found at the link.

Hong Kong Post tracking

You can track your Hong Kong Post parcel on the official website. To do this, simply follow the link and select “Mail Tracking” on the left page. The track code is a thirteen-digit number, which must be entered into the field that appears. All you have to do is press “Enter” and view the report on the location of the parcel. The service works for both regular shipments and EMS shipment statuses sent by a special division - Hongkong Speedpost. Tracking is possible until the shipment leaves the country, then you should contact the postal operators of the destination country.

Hong Kong Post Basic Tracking Status

To make tracking parcels convenient, Hong Kong Post operates several basic reports. Let's look at them in more detail:

For some time, information about the shipment will not be available, and the site will persistently prompt you to enter the Inquiry Reference Number. This is an absolutely normal phenomenon, after a certain period of time the status will change;
The Item(track code) was posted on(date of receipt of the item) and being processed for delivery to the address- this status indicates that the shipment arrived on the date specified in the report and will soon be processed and sent to the stated address;
Destination- (country of destination). The Item(track code) left Hong kong for Its Destination on(date of departure) - this means that the shipment has left Hong Kong and is heading to the desired country at the stated address.

Statuses can change from one to another within a week or more. When the shipment has left China, tracking Hong Kong Post shipments on the official website becomes impossible and you need to contact the websites of local postal operators.

Postal delivery times

Delivery times stated by HongKong Post range from 10 to 15 days. But often shipments are delayed, and the delivery time increases significantly - up to 50 days. As a rule, such delays occur during major holidays and other important events. This must be taken into account when placing an order and the possible delivery time must be calculated with a sufficiently large margin.

To track your parcel you need to take a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If there are any difficulties with the statuses on English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving in Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Shipping to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status postal item does not change 7 - 20 days, no need to worry, this is a normal phenomenon for international mail.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... parcels go on different routes, in different ways, they can wait 1 day for shipment by plane, or maybe a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

The website resource makes tracking postal items convenient and fast. You can track your parcel from any country at any time. Hong Kong Post parcel tracking is available on the website. Hong Kong Post provides postal delivery services and is in great demand for trading platforms Aliexpress and TaoBao.

Nowadays, more and more sellers prefer to work with Hong Kong Post rather than with a competitor. Hong Kong Post is less busy than China Post, which means shorter delivery times. This is especially true on the eve of major international holidays, such as New Year or Christmas.

It is very easy to track your parcel on the website; all you need is to know the unique identifier code. This is the so-called tracking number that is assigned to each parcel. For Hong Kong Post shipments with tracking capabilities, the tracking number is as follows: the first two letters RX or CX depending on the weight of the parcel, then nine digits are the postal item number and code, followed by the code of the sending country - HK. If the seller sends you a tracking number for tracking that ends in the Latin letters HK, then your parcel was sent by Hong Kong Post, which can positively affect the delivery time.

For very inexpensive and small items, sellers often offer free shipping without tracking. You can trust the seller and place the parcel without tracking, or you can choose a more expensive delivery method for greater confidence in the safety of your shipment.

How to use Hong Kong Post international parcel tracking service

• check the mailing ID of Hong Kong Post;
• enter this number in the search bar on the website;
• if you want to save information about your parcels from Hong Kong Post or other postal operators, register in your personal account;
• you can subscribe to automatic notifications about changes in the status of your mail item.

free program to track your parcels:
TrackChecker - software for tracking parcels from MetalDDD
born and raised on this forum.

Current situation.
Average time between export and import:
CP - 27 days
HK - 28 days
SG-29

Briefly for beginners:
No big deal for now.
Yes, it’s normal, everyone has even longer deadlines.
No, the sellers have nothing to do with it.
No, you can't speed it up.
If you want, open it, if you want, don’t.
No, I’m not lost yet, I’ll see in 3 months.
Happened a hundred times, search the forum. Or read the message to the end.

FAQ
The topic is called “Tracks and delivery times from China and Hong Kong”, the rest is in the Sandbox.
The altar for magic is in another section, beware of the Moderator's Magic.
If you have a question, ask; if you have an answer, answer. Don't make empty messages - they bother others.
Remember that online trading is for the patient and calm.

1 O TRACKS:
1.1 Tracks may be updated every few days. Checking them every hour is stupid.
1.2 The parcel can be exported two or three times. Always believe the last message.
1.3 The parcel may leave sorting two or three times. Always believe the last message.
1.4 In any place, the parcel may hang for one to two weeks.
1.5. In doubtful cases, tracks must be tracked in their original sources.
- China Post (China Post Company): http://intmail.183.c...temtrace_en.jsp
- Hong Kong Post: http://app3.hongkong.../mt/enquiry.jsp
- Singapore Post (Sinpost) http://www.singpost....TrackItem#Quick
- Russian Post: http://russianpost/ru
- EMS Russia: http://emspost.ru
- EMS China: http://www.ems.com.cn/english.html
- Ukrainian Post: http://www.ukrposhta...nsf/search_post
Other systems use data from these, adding their own errors to them. 9 out of 10 questions about oddities are caused by the fact that the information was not taken from the sources indicated above.
1.6 Tracking systems often fail; you shouldn’t look for meaning in every stupidity. Data may be updated with a delay of several days.
1.7 Statuses
Collection - the parcel arrived at the China Post Office.
Opening - arrived at a transit point, nothing to do with opening or returning. Separately, without other statuses, it makes no sense, you can ignore it.
Dispatching - departure from one transit point to another transit point.
Departure from outward office of exchange, export - departure to a foreign country, prepared for loading on an airplane. If it does not fly away for a long time, the Departure status may be repeated several times. Until there is import in the receiving country, there is no way to determine where in the world the parcel is located.
NULL - there is no accurate information, it is repeated several times in a row, often accompanies the return of the parcel to the sender.
Due to the inaccuracy of the clock, statuses within one day may change places in any order.
Sometimes after receiving goods, the parcel is declared for import in the destination country without intermediate statuses.

1.8 When returning a parcel, the destination country is changed to CN in all records.
1.9 The track looks like 2 letters 9 numbers 2 letters. The remaining options are postal receipt numbers.
First letters: Rx (RA, RB, RC, RF, RT, etc.) - small package, weighing up to 2 kg. The second letter after R can be anything. Cx (for example CP) - parcel (weight more than 2 kg).
The second letter after C can be anything. Ex (for example EA, EC, EE) - EMS departure.
The second letter after E can be anything. The last letters are the country of departure - CN - China - HK - Hong Kong - TW - Taiwan - SG - Singapore
Example: RB028278111HK - air package from Hong Kong up to 2 kg
1.10 Tracks of the type RAxxxxRU - internal, are pasted by the PR when receiving parcels at the border to reduce theft of parcels.
1.11 For Russia, the destination country EL may be indicated in the track breakdown on the China Post website, for Kazakhstan - HS.
1.12 Tracks of the form A000nnnnnn can be issued by the company flytexpress, you can get an international track on the website http://www.flytexpre...om/EnIndex.aspx

2 ABOUT DEADLINES
2.1 Currently, delays between exports and imports range from 3 to 10 weeks. Statistics: http://sms-track.ru/
2.2 Delivery from doorstep to doorstep takes from 4 to 12 weeks.
2.3 This happens every end of the year. But this year is especially bad. Some software companies in China stopped accepting parcels to the Russian Federation before the New Year.
2.4 For the New Year, goods must be ordered before November 10.
2.5 After the New Year, congestion will subside no earlier than February 20.
2.6 Posts from China, Hong Kong, Singapore, Sweden, Switzerland, Fiji can be used.
2.7 It is now impossible to meet the deadlines promised by the seller.
2.8 The Seller cannot influence the mail. He won’t even want to write a wanted notice.
2.9 The seller is no less interested in delivery than the buyer, because the buyer is more protected by the rules.
2.10 Parcels are lost quite rarely and travel very slowly; you should not worry about each one not received within the 15-25 days promised by the seller.
2.11 There is no difference in the speed of tracked and non-tracked parcels.

3 ABOUT MISCELLANEOUS
3.1 EMS is not express mail, so they don’t write about themselves. But DHL, FedEx, etc. worse.
3.2 The Chinese can use Chinese, Hong Kong, Singapore mail, and sometimes Swiss, Swedish, and Fiji mail to deliver goods.
3.3 Asking “who imported the parcel from...” is stupid. One incident means nothing.
3.4 Parcels are not soldiers, they don’t go to each other’s heads. Those sent together will arrive separately and at greater intervals.
3.5 Open a dispute about non-receipt and then send the money back or wait, hoping for the best - everyone decides for themselves.
3.6 If you received the money back and then the parcel, pay the seller again.

H who the hell knows. This has never happened before and there is no simple suitable explanation.

More for beginners

If you want advice on tracks, post tracks from national posts in English. Nobody reads Chinese, and Google Translate kills the meaning.

Respect other forum members, use punctuation marks. Otherwise it turns out “delivery cannot be returned.”

If you want to increase the likelihood of your question being answered, attach a screenshot. Gyazo.com and Joxi.ru were created for this and allow you to take a screenshot in 5 seconds.

After Departure from outward office of exchange and before import It is impossible for anyone to understand whether the parcel has taken off or is just awaiting departure, no matter what the seller writes about this.

The chain of release by customs - loading into the carrier's container - waiting for the plane - transportation - unloading into a temporary warehouse at the airport - acceptance by customs fits into the interval between the export mark and the import mark. And sometimes along the way there will be one or two transfers/transshipments in other countries with their own warehouses. It is physically impossible to understand in which country the parcel is located.

You should not take seriously the seller’s letter that he will contact/contact the post office and they told him something there. Sellers spend time searching only for very expensive packages. In all other cases, they send a standard reply of the day. And this is correct, because the search takes from a month and in 99.9% it simply states the fact of either loss or delivery, and time for the seller is money.